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Contributor
Posts: 22
Registered: ‎09-18-2013

I bought the Jai box chain necklace and bracelet several years ago. I was going to wear them and both are badly tarnished. Does anyone else had this problem and do they guarantee their items. Thanks.

Honored Contributor
Posts: 78,273
Registered: ‎03-10-2010

Re: Problem with Jai necklace

@Shelbi    There's nothing wrong with you pieces.  It's a natural process, unless protected, silver tarnishes.  All you have to do is get a treated silver polishing cloth (a Sunshine Cloth does a great job) and shine it up.  Then keep in an anti-tarnish or airtight container.

New Mexico☀️Land Of Enchantment
Contributor
Posts: 22
Registered: ‎09-18-2013

Re: Problem with Jai necklace

Thank you so much. Have a nice day.

Honored Contributor
Posts: 36,364
Registered: ‎05-17-2010

Re: Problem with Jai necklace


@Shelbi wrote:

I bought the Jai box chain necklace and bracelet several years ago. I was going to wear them and both are badly tarnished. Does anyone else had this problem and do they guarantee their items. Thanks.


 

@Shelbi  Some of what's perceived as tarnish is the natural oxidation which will darken over time. Agree w/ @Kachina624 . A sunshine cloth should do the trick...no soaking or silver polishes.

Valued Contributor
Posts: 678
Registered: ‎03-27-2010

Re: Problem with Jai necklace

JAI will be selling an own brand jewelry polishing cloth later this month. You’ll probably see it during JAI’s hours in the silver sale event.  

  

I use the sunshine cloths. They’re pretty good.