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06-05-2020 09:25 PM
I bought the Jai box chain necklace and bracelet several years ago. I was going to wear them and both are badly tarnished. Does anyone else had this problem and do they guarantee their items. Thanks.
06-05-2020 09:41 PM
@Shelbi There's nothing wrong with you pieces. It's a natural process, unless protected, silver tarnishes. All you have to do is get a treated silver polishing cloth (a Sunshine Cloth does a great job) and shine it up. Then keep in an anti-tarnish or airtight container.
06-05-2020 09:43 PM
Thank you so much. Have a nice day.
06-06-2020 09:07 AM
@Shelbi wrote:I bought the Jai box chain necklace and bracelet several years ago. I was going to wear them and both are badly tarnished. Does anyone else had this problem and do they guarantee their items. Thanks.
@Shelbi Some of what's perceived as tarnish is the natural oxidation which will darken over time. Agree w/ @Kachina624 . A sunshine cloth should do the trick...no soaking or silver polishes.
06-06-2020 03:39 PM
JAI will be selling an own brand jewelry polishing cloth later this month. You’ll probably see it during JAI’s hours in the silver sale event.
I use the sunshine cloths. They’re pretty good.
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