I have three of the IM ceramic watches. Today, I had to replace the battery in one. I could not do it at the regular chain jewelry stores such as Kays, LeRoys,etc. They just told me the price but when they looked at the back, they said they couldn't do it. I remembered a high end independent jewelry store, so I stopped in to see if they could do it. They said they could do it but these types of watches required more patience and time to do it. 30 minutes later, I left with the battery replaced. They said special tools were required because of the very tiny screws and patience. The funny thing is that they charged me less than what LeRoys quoted me for a battery change before deciding they couldn't do it.
I live in a state in which cities are not big. The city in which I got my battery replaced has about 40,000 population. Just go to a high end jewelry store instead of the usual jewelry store.
**************** "A black cat crossing your path just means that it is going from one place to another." Proud owner of a black cat and a shopper of QVC since the merger with CVN.