Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
07-10-2011 02:57 PM
This week marks my one month anniversary with Nordie's and I'm acclimating nicely. Learning to to avoid the store 'gossip rumble' has come up. Like every work environment (and forum
) there are those who like to stir the pot, and as usual, I'm determined to distance myself from that behavior. I've identified the store crony and befriended her by asking her advice least I become the subject of a vendetta..
Because I am a rock star in sales, I've painted a big, red bull's eye on my back. Some are wondering how a newbie can come in and show them up. I remarked to the district manager that I was just lucky, but she didn't agree with my assessment. I had an experience yesterday that verified *my* notion: I spent two solid hours pulling garments, zipping, putting away and encouraging an 'old dear' in her 80's, which ended up with a whopping $51 in sales..
But she had the best customer service imaginable. I talked to her about her 5-way bypass, her frustration in being relegated to red wine only (missing the Cuba Libras) and the state of her varicose veins. She left calling me a 'gem' and with my hopes that she will tell her family and friends that her experience was a good one..
One of the most satisfying experiences I've had was last Friday night when a pair of women came in looking for pants (only) and I fitted each in two dresses for an upcoming wedding. This visit was also a two hour style session that included a bra fitting and pulling matching shoes. The store closed late that night but ended in a $1000 (almost) sale.
Both are writing letters to Nordie's because they had so much fun. I had a blast! They now refer to themselves as 'granola chicks' because I smilingly said that only a granola chick would come to Nordie's without a bra. Well, this *is* San Francisco.. 

I liken this job as being a hostess in my home where my guests find every accommodation and consideration delivered with warmth and honesty.
Come and see me Ripka sisters!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2026 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788