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Honored Contributor
SahmIam
Posts: 9,139
Registered: ‎04-16-2010

Re: Evine

‎02-19-2016 08:34 AM

I've said it once, I'll say it again: EVINE has HORRIBLE CS. I refuse to purchase from them because of their Draconian attitude toward customers.

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Super Contributor
Debbie555
Posts: 278
Registered: ‎06-14-2012

Re: Evine

‎02-19-2016 09:01 AM

I didnt receive credit yet. After my ring lost a stone last year, Evine basically washed their hands of it telling me to contact Chuck Clemency but said they had no contact info for him. I tried reaching him on FB but he never responded. Now he has a new personal jeweler service which offers a 1 year warranty on all of his pieces and also does repairs. I emailed for a quote to fix my ring and as of today (4 days later) Havent heard back. I think I will just get my credit and move on.
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Super Contributor
Debbie555
Posts: 278
Registered: ‎06-14-2012

Re: Evine

‎02-19-2016 09:04 AM

Forgot to mention that after several emails back and forth, Evine finally agreed to let me repurchase ring at discounted rate but now I think I'll pass.
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