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12-03-2013 06:49 PM
I was extremely upset today when I arrived home only to discover that the package I was expecting had obviously been tampered with. The seal was loose and the box, which should have contained my 36 " JR rhodolite chain was empty. I called customer service and they offered to send a replacement. No thank you, just give me the credit on my card. By the way, this expensive item (over $500) was supposed to be signed for, and I was told when I ordered it by phone that is would be delivered by UPS.
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