Delivery Delays

tiara1 · ‎05-01-2010

Is anyone else bothered by the excessive delivery delays from QVC? All the other shopping networks have normal shipping times- why can't QVC? JTV gets my purchase to me in less than a week- HSN and ShopHQ are around a week or so-

I've decided no more from QVC until shipping times return to normal. If I order a summer outfit it'll be fall before I get it!!
Just had to vent- better now! 😆

grandma r · ‎10-26-2010

@tiara1. The delays have been ridiculous. Orders have been lost. Just not sure why. I order from other sites, get free shipping, and the item arrives in 3 to 5 days.

Foxxee · ‎10-03-2014

Do you mean processing time, shipping, or both? Lots of complaints to both.

I'm finding the items QVC has had in stock for awhile were processed within 2-4 days. New items have been taking up to weeks.

Shipping delays with USPS. So far, UPS bypassing USPS or sent directly to my address has been pretty good.

I received an item yesterday shipped by UPS that was in stock since last July. Processed and shipped from SC to the NE in 5 days.

rms1954 · ‎06-06-2019

I have experience many delays/lost orders with other places also. At this point I've learned to be prepared for a wait before I place any online orders at all. Make wise decisions based on the current situation.

Pecky · ‎03-10-2010

@tiara1 wrote:
Is anyone else bothered by the excessive delivery delays from QVC? All the other shopping networks have normal shipping times- why can't QVC? JTV gets my purchase to me in less than a week- HSN and ShopHQ are around a week or so-
I've decided no more from QVC until shipping times return to normal. If I order a summer outfit it'll be fall before I get it!!
Just had to vent- better now! 😆

@tiara1 wrote:
Is anyone else bothered by the excessive delivery delays from QVC? All the other shopping networks have normal shipping times- why can't QVC? JTV gets my purchase to me in less than a week- HSN and ShopHQ are around a week or so-
I've decided no more from QVC until shipping times return to normal. If I order a summer outfit it'll be fall before I get it!!
Just had to vent- better now! 😆
@tiara1 Yes it has been ridiculous! It is slow and I have two packages still at the main post office not even at my local post office. I also have ordered from many other companies and they have all been delivered within a week. Not sure what is going on here.

Kachina624 · ‎03-10-2010

No, it doesn't bother me. I accept it as the new "normal". Even Amazon is taking an average of 4 days. The only places I've gotten speedy delivery are those peddling old, sale merchandise. Everyone else is having trouble getting deliveries as scheduled from manufacturers.

New Mexico☀️Land Of Enchantment

Lipstickdiva · ‎03-10-2010

I have said this a number of times but I have had no issue with QVC getting things out their door. What happens after that hasn't been great however, I don't believe it's a QVC problem. I have had huge issues with other companies as well.

My last QVC package sat at my local post office for several days before it was finally delivered. I had a package from Fabfitfun that was shipped June 17 via FedEx and I just got it yesterday evening. You should see the tracking information on it. My EDD was pushed back a number of times. I had a Target order shipped via FedEx that took quite awhile to receive and again, the EDD kept getting moved out.

The post office is an absolute nightmare to deal with.

Pook · ‎03-20-2010

Considering we have this pandemic, I have no problem with the delays I am experiencing everywhere I order. I do not think QVC is at fault but UPS and USPS. Except for Amazon I would think QVC is one of the largest retailers and I have waited up to a month on many orders from Amazon - even prime the past few months. I have had longer waits with HSN, Shop HQ and especially Walmart.

meem120 · ‎03-09-2010

Well, it seems if you bump up your delivery costs there doesnt seem to be a problem! I tried it and ordered something on Monday and it was just delivered. Mind you it cost 3Xs the amount of standard shipping but it does arrive UPS Ground. I have 2 other orders pending, not moving at all its been weeks. All i get is emails apoloizing for the delay!! I think its bait and switch at this point. Im not ordering anymore until this is fixed. I dont have this problem with any other vendor and you cant tell me the Q is more busy than the big A

millieshops · ‎03-09-2010

@tiara1It's pretty obvious from the daily posts on the Forums that lots of people are bothered.

But it's not everyone - my last order went in on a Monday and was in my local PO on Friday of the same week - if my local carrier were at all competent or caring (hasn't been for years), I would have had the pakage that day. As it was I had to wait until he returned to work Monday - but I was still days before the promised EDD.