AND YET ANOTHER RETURN - DEFECTIVE

Dead Eye · ‎03-09-2010

The TSV hoop earrings from October Item #J285753 - Yellow gold clad. Took them off tonight, and heard something hit the floor, while the earring was in my hand. Yup, it was the omega back. Of course, they are sold out, so no replacement available. I wore these frequently, too. I'm sorry, but, for costume jewelry, even at $81 a pair, I expect them to hold up for more that six months. They were not even worn every day. Put a fork in me..... It was good while it lasted.

ennui1 · ‎06-23-2013

Call CS tomorrow. Once upon a time, you could still get a refund, and it never hurts to ask.

Crazed4Gems · ‎01-08-2013

I have those earrings in rose gold and I love them. It doesn't hurt to call C.S. Good luck!

We all have two lives. The second begins when you realize you only have one - Confucius

Sunshine Kate · ‎03-10-2010

That's why I no longer buy her jewelry. For that price, it should be exceptionally made.

Me2Me · ‎06-12-2010

Dead Eye,

Hi! I'm sorry that happened to you. The earrings are DMQ, aren't they under warranty?

Good luck if you decide to swap out and get another pair!

author · ‎03-09-2010

I too have these earrings in silver, clips. I wear them several times a week and so far they are fine. I do think you should call CS too.

I have similar fashion earrings from 30 years ago, silvertone Monet, and wore them a zillion times, and they are still perfect.

hsawaknow · ‎03-15-2011

I'm sorry about your earrings. I bought one of her heart charm bracelet once I think it was the 'county link charm set'I had it about 6 months and it just broke in half. I couldnt believe it.

Sleep sweet Bo 3/19/08 8/4/18

Dead Eye · ‎03-09-2010

Thanks for your comments, Ladies. I intend to return them, because, they are Diamonque, and yes, Me2Me, I expect they are under Warranty. But, because they are out of stock, I will be issued a Credit. I just returned the clad Rolling bracelet, from November, lobster claw clasp broke. I was issued a Credit, for that as well. It just strikes me as odd, that after all these years of collecting ( I started with the original watch, the sterling tank) the one and only issue with quality has been on the Clad items. I also ordered the Sterling earrings at the same time as the Clad. We'll see how long they hold up.