InsideQ

[TNI]

Why can I no longer read reviews? I see the number of reviews but it’s no longer clickable. I never buy without reading reviews so this could be an issue…

[MoonieBaby]

Same on HSN. They show that there are one, two stars for review but click in it and zero comments are shown.

[LTT1]

@TNI @MoonieBaby 

I’m still able to click on and read reviews!

I am looking on the .com site, are you?

Have not tried the QVC app tho.

Will have to look there and see...did Q move them?

[MoonieBaby]

@LTT1,

I’m on the website for HSN and noticed many items that have one or two stars (even with the higher star reviews) are not showing as comments, just shown as a ‘star’ rating. It’s unusual.

[LTT1]

@MoonieBaby @TNI 

Oh I see...wonder of they decided not to show comments on items that rated only one or two stars?

This is a shame because I sometimes purchase if items say ie: "runs short" especially for pants ...the comments are often helpful.

[MoonieBaby]

@LTT1

I too base some purchasing on low star reviews. If a commenter says runs small by a size or two, and I like the garment I consider (or buy it) a size up. Helpful hints are great. They don’t always turn me away from buying. They help me make a better purchase more often than not. I bought a coat on HSN where the comments said it ran huge, I loved the coat so I bought it in the smallest size offered and it fit (with room) and I was grateful for the one and two star review comments.

[nascarfan]

I am able to see reviews by scrolling to the bottom of the page of the item.

[TNI]

Haha you’re a genius! I didn’t bother scrolling all the way but yep there they are! Thanks!

[justK]

Yes! Was going to let you all know that's where Q has them!