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[snowfun]

Ok, I reopened my green and red BlissLights after I had them all ready to send back because of the incorrect verbage on the box. Well mine in deed did say 4/2014 on the front, but we measured the coverage area and it is ONLY 25'. These may be manufactured this year but absolutely NOTHING has changed as far as the coverage. I do not know any reputable company that would put their new product that the are so proud of in an old box. Sounds incredibly fishy to me. I am sending mine back and requesting that the full amount be credited. I will wait until 2015 when they decide to update their box and put the correct product inside it. I am very disappointed that QVC would allow this. There is nothing about this 4/2014 manufactured product that is as advertised on QVC TV, QVC online, and when the product is received and tested. Now I noticed today they have a delay ship date until 8-13-14. That says to me that these are not the new lights.

[Lucylu12]

Snowfun, I totally agree. Something just isn't right. I am holding off also until next year. This situation is Bizarre and I am surprised at QVC continued to air them through July. I wondered if anyone has measured them? I haven't read one review that stated they actually cover 4 times the amount of last year.

[grandma_2_2]

Received an email from the Q today:Dear QVC Shopper:

Thanks for purchasing the BlissLights Outdoor Indoor Firefly Light with Timer, item H203173.

We're writing to clarify the projection coverage of this item. The packaging and the instruction manual incorrectly list the coverage as 25' x 25' when, in fact, this item provides upgraded holographic coverage of 30' x 30' from a distance of 10' and 50' x 50' from a distance of 20'.

We apologize for any confusion and we're sorry that the box and instructions don't reflect the great changes to this item. Please rest assured that you've received the most up-to-date BlissLights Firefly projector model available, and that this item was priced correctly.

If you have any additional questions, call Customer Service at 800-367-9444 between 7am-1am ET, seven days a week. We're always happy to help!

We appreciate your understanding, and we hope you enjoy adding BlissLights to your holiday decorating!

Best Regards,


Lisa Norden, VP Customer Service & Experience

[Lucylu12]

Finally, that is good news except they should of addressed this weeks ago. So many of us returned them and were so disappointed and couldn't get a straight answer except to send them back, having said that I am so happy they addressed it but I still have not read a single review that said the coverage was more than last years model. So I still have my doubts and there were almost 200 reviews and they have disappeared and now there are only 2 reviews.i I would love to have them for this Christmas but I no longer trust the company. Ordered 4 and all 4 went back. I may try ordering in 2015, hopefully it will all be cleared up. If just one person has said something about how nice it was to have larger coverage or how much brighter they were I would reorder, but no one did. I kept checking every day because I really, really wanted them. I am still skeptical if the new model was ever in any of these boxes. But thanks for letting us know about the email.