Shark vacuum

coco14 · ‎06-19-2010

Hi - hoping someone can help me quickly - I have the new Shark and it was simple to put together and use - but now I can't empty the dust cup - other than hitting the emply button, should I be doing something else?

Thank you for your help.

Reba055 · ‎06-23-2014

If it's like the previous one, the bottom drops when you hit the button. Maybe it's just a little stuck. I would hit the button and pull down a little on the bottom rim.

RainyDayGal · ‎03-09-2010

I'm also thinking it might be a little stuck. You can press the button and gently shake it to make the bottom open. I've had to do that before.

coco14 · ‎06-19-2010

Thank you both for answering me so quickly. I am going to sit on the floor with a garbage bag, a butter knife and some patience!

Thank you again.

GCR18 · ‎07-03-2013

@coco14 wrote:
Thank you both for answering me so quickly. I am going to sit on the floor with a garbage bag, a butter knife and some patience!

Thank you again.

That will work. Mine stuck the first couple times.

coco14 · ‎06-19-2010

Ladies - success! And boy was I surprised by the amount of stuff in the dust cup. Reminded me of the Everybody Loves Raymond episode when Ray buys Debra the vacuum and she is mortified by the dirt it picked up.

Loving the Shark - it is replacing my Orek which has no attachments and my Monster Vac!

Great purchase.

Stevie Nix · ‎03-09-2010

My Shark Rocket has a top and a bottom release on the canister. After opening the bottom, if there is still stuff stuck, you open the top and everything falls out the bottom. Does that make any sense?