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[kivah]

I recently bought a Shark Rocket Corded Hand Vac from bed/bath on line - great price with the 20% discount. I wanted to empty - but don't know how to open it to release the dirt. 
I have the booklet - but don't understand it. Any advice?

[bonnielu]

Customer  service treated me so unfairly that I cannot get past that... 

[Katcat1]

@kivah,  The "Empty" button is on the handheld piece in the front of the unit under the clear part.  You can't miss it.

[kivah]

@Katcat1

I just went to youtube and saw a video showing how to empty the dustcup. Press Empty Button - and while doing that - push down on the notch below --- opening up the base. The instruction booklet definitely doesn't describe that.

[Katcat1]

@kivah.   I am really loving this machine and the way it picks up.  I used it handheld and only had the 12 in. narrow tool and the suction was out of the park.  The suction is great period but with a shorter span to the handheld connection it is fierce.  I am a cleaning machine.  lol  

[kivah]

@Katcat1

I just had my stairs and the floor (upstairs) in my master bath and walk-in closet tiled. I used the hand-held Shark Rocket with the smaller brush. Was so easy and there was lots of dust picked up. Now I don't have to drag my heavy vacuum upstairs (I have back problems). It will also come in handy when I need to vacuum around various rooms. Love it.

[Katcat1]

@kivah,   The suction is extremely strong when you are using the handheld and a shorter attachment to the nozzle.  That was my experience.  So glad you love your Shark.  I was totally blown away by the performance for such a small tool.  Have a great day!