Scratch and dent appliance

Abrowneyegirl · ‎03-15-2010

I am on borrowed time with our DW. I was shopping at a locally owned small appliance store and was looking at 2 particular models. The owner said "if you like this one (pointed to one of the two I was looking at) we have a dent/scratch one in the box in the back."

As an authorized retailer they can get brand new appliances that have cosmetic damages or have been refused by customers etc.

The DW still comes with the full warranty, etc.

I am going back in today so they can unbox it so I can look at it.

It is almost 50% off.

Has anyone here bought such an item?

I am not overly concerned as

A) we are going to be selling this house in a few years

B) I know no matter what I buy it is only going to last 8-10 years.

C) We got a dent in the door of our new refrig. within 6 months of purchase because life happens.

millieshops · ‎03-09-2010

@AbrowneyegirlFor all the years when I owned my own home, I bought appliances at the local store which was known for them. I never was offered a dent that would have been on display in my kitchen and I never had any issue with my appliances that we all seem to have with most of them nowadays. Unless the dent in that dishwasher is front and center, buying it could be a nice savings right from the start. Good luck.

Colinka · ‎10-15-2011

My dad was an appliance dealer. At our house, we always got the scratch and dent appliances, because he said they were just as good as the brand new "perfect" ones, and much less costly. When we moved into this house five years ago, I bought a floor model scratch and dent washer and dryer. Much cheaper, with all the features I wanted. They work perfectly. So, there's a little ding in the door of the dryer! No one really notices it in my laundry room.

It's like getting a brand new car with a little dent in the fender. Everything still works great, but the price is much less. Enjoy! You are a shrewd consumer.

drizzellla · ‎03-14-2010

I have never bought a dented appliance. And have refused an appliance that were.

BUT I must say - when you see the dishwasher today. Let your gut tell you, whether it is acceptable. Sometimes dents can be repaired. And if cost is a consideration, getting 50% off is impressive. I did not realize you got so much off.

When Lowe's tried to deliver a dented stove, they offered me 10% off. Sounds like they are giving you quite a deal.

FranandZoe · ‎03-09-2010

I have bought scratch & dent appliances but only if the flaw couldn't be seen - like on the back or sides of built-in appliances. Half off is a fantastic price!

Eileen in Virginia · ‎08-25-2010

If you decide to buy this DW, you might want to use some of your 50% savings towards purchasing an extended warranty. They don’t make large appliances like they used to. There’s usually a free 1 year manufacturers warranty and it’s uncanny how a major problem will crop up shortly after the warranty expires. Sometimes the problem’s just a nuisance, but it might also stop the appliance dead in its tracks. Where I live, repairmen charge almost $100 just to come to your house. When you add parts and labor to that, you could end up paying $500 or more for a repair on a fairly new appliance.

queendiva · ‎03-12-2010

I am all about a scratch & dent appliance- especially at around half off! Both my Maytag washer and Bosch dryer were "scratch & Dent", meaning there were minor flaws or that the appliance was ordered but then the customer refused delivery for some reason. S&D are getting harder fro me to find, but I will be looking when I move later this year.

If your DW is stainless steel and there is a flaw in the face of it,the front panel can easily be replaced. That's what happened to me a few months ago.

nyc1 · ‎03-19-2010

Not for me. We have no children, and take really good care of our things. I personally would not want anything scratched or dented delivered to my home. If I'm purchasing something new, I want it in perfect condition, and will do my very best to keep it looking that way. I can certainly apprectiate saving a lot of money on a scratch and dent, and know people who have done it, but I would not.

blueroses47 · ‎03-09-2010

We had a new house built 7 years ago, and we were paying cash for everything, so needless to say, for me it was disconcerting to see so much cash money being depleted from my lifetime savings. We could afford it, but it was still pyschologically scary at times.

My husband is really thrifty too, always looking to save a dollar.

SO, when we were out buying kitchen appliances, we bought a glass top stove that had a couple of (to me)visable scratches on top. We saved a lot on this appliance by doing so.

My inclination is not to do this, I would of course prefer a perfect new purchase, but I knew from my experience with my old glass top stove, that probably within a couple of years I would be seeing other imperfections on top.

It only bothered me during the buying process, once we were in the house cooking on the stove, I never really cared.

I think that if imperfection is not glaring and the savings is substantial enough go for it. Nothing in this world stays perfect for long anyway.

Shawnie · ‎03-10-2010

I say go for it! My brother bought a very expensive fridge that had a small dent on the side that would go up against a wall in his home for about that much off. Still running fine 10 years later! As long as the dent or scratch isn't visible, won't bug you, doesn't affect the running of the appliance and you get the complete warranty, just why not??