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[sometimesQVCaddict]

I've purchased a small sofa & a custom size sink insert that was double the price if I would have bought through the place our sink came from. All brand new items! And great experiences!

They sell "seconds" but they are clearly marked as such on the site.

[Shoppergal]

Love Wayfair and have had great experiences with them

[Icegoddess]

Isn't Wayfair owned by Wal-mart?  That's neither good or bad, just a question.  I bought my Palram Greenhouse from them because I caught it in stock there.  Apparently, greenhouses were a hot commodity during the pandemic, so I had to stalk sites.  No problems, prompt delivery.  I did have one misshapen plastic part which could not have been Wayfair's fault, but I just called Palram and they sent it out right away.  So, it's probably just as important that the manufacturer has good customer service as it is the big box store selling it. 

[proudlyfromNJ]

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@Icegoddess wrote:

Isn't Wayfair owned by Wal-mart?  That's neither good or bad, just a question.  I bought my Palram Greenhouse from them because I caught it in stock there.  Apparently, greenhouses were a hot commodity during the pandemic, so I had to stalk sites.  No problems, prompt delivery.  I did have one misshapen plastic part which could not have been Wayfair's fault, but I just called Palram and they sent it out right away.  So, it's probably just as important that the manufacturer has good customer service as it is the big box store selling it. 

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@Icegoddess  No, it's not owned by Walmart.

[Icegoddess]

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@proudlyfromNJ wrote:

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@Icegoddess wrote:

Isn't Wayfair owned by Wal-mart?  That's neither good or bad, just a question.  I bought my Palram Greenhouse from them because I caught it in stock there.  Apparently, greenhouses were a hot commodity during the pandemic, so I had to stalk sites.  No problems, prompt delivery.  I did have one misshapen plastic part which could not have been Wayfair's fault, but I just called Palram and they sent it out right away.  So, it's probably just as important that the manufacturer has good customer service as it is the big box store selling it. 

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@Icegoddess  No, it's not owned by Walmart.

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@proudlyfromNJ thanks for clairfying that.  

[hick]

I've shopped Wayfair for years. Almost  Everything I've received has been perfect.  I had an issue with a small scratch on a coffee table.

THe customer service was great and Wayfair made it right.

I would have no hesitation to order from them again.

[Nataliesgramma]

Bought several things from them and never had any issues....

[proudlyfromNJ]

I bought a small recliner for the bedroom. It came unassembled (of course) in a box. Husband put it together one,two,three. No problems at all and it's very comfortable. I was very hesitant about ordering this online but it worked out. A friend of ours bought a fake fireplace and it stopped working. They sent him a new one and he gave the broken one to us. Husband fixed it so now we have a free fireplace.

[Linda0215]

Love Wayfair.  I bought a small desk for my work from home situation and it couldn't have been nicer. They have something for everyone. Want a step up from Wayfair?  Try Joss and Main. Need a luxury item?  Try Perigold. All the same company with excellent customer service.  One time I came home and a twin size mattress in a big box was sitting in front of my garage from Wayfair.  I didn't order this!  Somebody messed up!  How am I going to get this to UPS to return it?  When I called them, they couldn't have been nicer. They told me don't worry about it, just keep it.  Ok great.  Now I have a twin sized mattress that I don't need 😂. I ended up donating it to our local Habit for Humanity who were absolutely thrilled to get it.