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Respected Contributor
Posts: 2,144
Registered: ‎11-21-2011

I'm sort of surprised they don't address how a return would work. Buying online or in a store, I still want to know about a return policy. A 900 dollar purchase isn't something I want to get stuck with if I really hate it plus I'm in an apartment so having a mattress hanging around if returning it is tough is annoying.

 

See, this is why I just stick with the mattress I have and know. I wish they still made it so I could just get a new one. Also mattress shopping is extra annoying because stores have a lot of the same mattresses but with different names so it's hard to price shop. 

 

@gardenman t brand of mattress did you get? 

Honored Contributor
Posts: 27,322
Registered: ‎03-09-2010

@pigletsmom 

 

Mine is a Rimensy 10" hybrid mattress from Amazon. (Gel memory foam and innerspring combo.) My total cost was $220 and change. I was going slowly insane reading reviews of mattresses and finally just opted for that one and it's been great.

 

Many mattress reviewers seem to be a bit insane. "Way too hard! It's like sleeping on a rock!" "Way too soft! It won't even hold me up!" And those reviews would be for the same mattress. And they're that way across the board from the no-name cheaper ones to the highest of high-end mattresses. Mine came with a 4.3 rating overall, so I largely ignored the "way too hard" and "way too soft" reviews and assumed they were idiots or had unique needs. It worked out. It came with a one-year warranty but at that price it wasn't a huge gamble. It's been fine. I have no complaints about it. 

 

Foam and springs are foam and springs no matter who makes them. Foam density can vary and spring strength can vary, but by and large, you're getting the same, or very similar materials no matter which brand of mattress you buy. You can easily spend ten times what I paid and get a mattress that looks feels, and works the same.

 

You can guesstimate the foam density by the weight of the mattress. Denser foam weighs more. If one 10"  queen-size mattress weighs forty pounds and another one weighs eighty pounds there's a reasonable expectation that the eighty-pound one is using a denser foam or heavier springs and might be the sturdier mattress.

 

I like a softer mattress so I was looking at the medium-firm or plush mattresses more than the firm ones. If a mattress was too firm I could add bed topper to it. This bed turned out to be nearly ideal for me. The gel memory foam stays cooler. The springs are holding up fine. The cover was a very good quality and still looks new. I have no complaints.

Fly!!! Eagles!!! Fly!!!
Honored Contributor
Posts: 16,561
Registered: ‎03-09-2010

I bought a new mattress little more than a year ago. I got it on sale for just under 1K.   I did research online and called my local mattress store to see if they had it on display.  They did so I checked it out and purchased it from them.  It's a very comfortable mattress however it's one of those foam mattresses that makes me hot in the middle of the night.  

 

I hate getting so hot when trying to sleep (it was frosty & freezing last night but on Monday the temps will go up to 87 & humid!.  I have to see if the AC is in working order).  I almost always run my ceiling fan over the bed which helps.

 

Just something to think about if you tend to get hot.  Even my brother who purchased a new mattress this past summer got an expensive (3K) mattress and he complains about how hot it gets.

Honored Contributor
Posts: 27,322
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@haddon9 wrote:

I bought a new mattress little more than a year ago. I got it on sale for just under 1K.   I did research online and called my local mattress store to see if they had it on display.  They did so I checked it out and purchased it from them.  It's a very comfortable mattress however it's one of those foam mattresses that makes me hot in the middle of the night.  

 

I hate getting so hot when trying to sleep (it was frosty & freezing last night but on Monday the temps will go up to 87 & humid!.  I have to see if the AC is in working order).  I almost always run my ceiling fan over the bed which helps.

 

Just something to think about if you tend to get hot.  Even my brother who purchased a new mattress this past summer got an expensive (3K) mattress and he complains about how hot it gets.


The gel-infused memory foam is a lot less "hot" than "normal" memory foam. That was part of the reason I went with the gel-infused foam in my mattress. 

Fly!!! Eagles!!! Fly!!!
Esteemed Contributor
Posts: 7,725
Registered: ‎08-19-2014

Re: Mattress order question

[ Edited ]

@pigletsmom  Last year I had 2 bad experiences ordering a mattress from both QVC & HSN.

 

 First,I ordered one from QVC. It was a bed in a box. It was delivered & dropped off at my front door. The box was heavy & broken & laying on the ground.Bugs were crawling in it. I called QVC & they refunded my money but would not pick it up. They said it was my problem to dispose of of it. I told them that it I couldn't just drag it to the curb. I live in a private development with private garbage pick up. It's against HOA rules do do that. They basically said it was my problem. It ended up costing me $ to have it removed.

 

 After that fiasco I ordered a mattress with white glove set up from HSN. Weeks passed & I never got the mattress. The shipper kept making appointments & not showing up.After several conversations & give backs from HSN Corporate customer service, I finally told them to cancel the order.

 

Several months ago I went in to a local furniture store & bought a mattress. It came with a 90 day try out. I got free delivery the next day. After about a month I decided I wanted the pillow top version. I went to the store & they exchanged the mattress for free in 2 days with no up charge due. Very easy, no stress or hassles.

 

From my experience I would recommend you buy a mattress locally.

 

 

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Posts: 2,144
Registered: ‎11-21-2011

@gardenman Thanks gman. I too went down the rabbit hole of reviews when I first started looking. Part of the reason this has taken me so long to get around to. 

Respected Contributor
Posts: 2,144
Registered: ‎11-21-2011

@haddon9 Getting hot is one of the reasons I'm thinking about skipping this mattress because I don't think it's going to be very cooling. I've really liked my current memory foam but it's very old, probably from when they first became popular, and it really is hot not matter what I try. I'm a hot sleeper PLUS I really need a comforter on me when I sleep so I'm pretty much a nightmare sleeper. Dead of winter I sleep with my bedroom window open. 

Honored Contributor
Posts: 18,556
Registered: ‎03-09-2010

I bought my mattress from Helix about 8 years ago now and still LOVE it-----my DD did too, but she wasn't happy with it so she contacted the company and they arranged to have someone local come take it away. 

Honored Contributor
Posts: 27,322
Registered: ‎03-09-2010

@pigletsmom wrote:

@gardenman Thanks gman. I too went down the rabbit hole of reviews when I first started looking. Part of the reason this has taken me so long to get around to. 


Yeah. The reviews can drive you a little crazy. I finally just ignored the most extreme ones and went from there.

Fly!!! Eagles!!! Fly!!!