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02-03-2017 04:21 PM
I am just putting out a Public Service Announcement as the TSV lanterns are starting to arrive.
People always post when there is a Luminara TSV that they did not receive their remotes.
They are always taped on the outside of a roll of cardboard, so do NOT throw the packaging out until you retrieve the remote.
It is silver in color...you should not miss it!
Enjoy your lanterns!
02-03-2017 06:35 PM
Unfortunately, this one time a remote was not in my box. I have many remote Luminara purchases & I know it can be tricky & miss it! CS is sending me one to add to my collection, lol. I see many for sale on eBay & I'm thinking, why didn't I think of that?!?
02-03-2017 06:42 PM
So far all the remotes I've gotten seem to work for all my candles, most of which did not come from QVC.
02-03-2017 07:20 PM
I have a whole stack of remotes. Don't use them. Just use the timer feature on all of my luminaras.

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