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Honored Contributor
Posts: 40,305
Registered: ‎03-09-2010

Re: LUMINARA CANDLES QUESTION


@itsmetoo wrote:

@mousiegirl 

 

If you find a solution would you please share it?  I have a similar problem with one of my Luminaras. Good luck!


 

@itsmetoo   I emailed Luminara at the suggestion of @Foxxee , and will let you know the response.

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: LUMINARA CANDLES QUESTION

@mousiegirl  If email doesn't pan out, go to the Facebook page of the rep and ask for help.  

Esteemed Contributor
Posts: 5,406
Registered: ‎06-06-2011

Re: LUMINARA CANDLES QUESTION

@mousiegirl  Many months ago someone posted about putting a tiny piece of tinfoil somewhere where the battery goes. I can't remember more than that. Perhaps whomever it was, could post it again. ???

Women and cats will do as they please, and men and dogs should relax and get used to the idea-Robert A. Heinlein
Respected Contributor
Posts: 4,261
Registered: ‎07-11-2010

Re: LUMINARA CANDLES QUESTION

[ Edited ]

Had the same problem of no flicker movement with one candle in a set I just received.  Looked at both candles to compare, saw that the flame had slipped slightly ajar on its tiny vertical pole, I held the flame between 2 fingers and moved it lightly to straighten like the other candle, it snapped back in place easily and started to move around like a flicker...all fixed...

Honored Contributor
Posts: 40,305
Registered: ‎03-09-2010

Re: LUMINARA CANDLES QUESTION


@ScarletDove wrote:

Had the same problem of no flicker movement with one candle in a set I just received.  Looked at both candles to compare, saw that the flame had slipped slightly ajar on its tiny vertical pole, I held the flame between 2 fingers and moved it lightly to straighten like the other candle, it snapped back in place easily and started to move around like a flicker...all fixed...


 

@ScarletDove   I wish you could post a picture.  I see no difference between the working flames and the nonworking flame in the one candle, but then I really don't know what I am looking for.  At least the flame lights, so will just put it away from the flickering flame candles.