Reply
Respected Contributor
Posts: 2,070
Registered: ‎03-12-2010

Engineered Wood Floating Floor Problem

I don't know if anyone has had this problem, but I thought I'd post here and give it a try.

I had an Engineered Maple wood floating floor professionally installed over concrete (these were click-lock boards, installed over a moisture barrier and some type of padding) in my kitchen and hallway about 7 years ago. Now, several of the boards are raising up. In one case, the board has raised up considerably and is delaminating. I have 5 extra boards that were stored in my den closet (lying flat).

Unfortunately, both the store I purchased the flooring from (which filed for Chapter 7 bankruptcy several years ago), and the manufacturer are no longer in business. The flooring (from Witex) is supposed to have a 25 year warranty, but it does no good when the manufacturer is evidently not in business. I did some checking on-line, and they have a website, but no one answers the phone and no one returns my emails. I also checked and found out that the manufacturer did not renew their business license for 2013.

Without replacing the entire floor, is it possible to replace just the boards that are defective? I really don't have the money now to have new flooring installed.

Thanks for any help, suggestions, you can give me.