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Trusted Contributor
Posts: 1,120
Registered: ‎03-09-2010

When is the date when January returns started?

I bought my son the baseball cap with lights on the peak. Now he delivers for UPS and I gave it to him before Christmas because I thought he could use it when it is dark and he is still out running down people's driveways. Well, of course, the hat was too small--didn't come down far enough on his head. By the way his head is a normal size. So I have to return it. Bought it October 6th. I really hate losing at least $10 to only find out the product doesn't fit. Would have been helpful to know it ran small. So I will only get back $12 on my $22 purchase. Bah humbug....will be buying less from the Q in the future.

Respected Contributor
Posts: 4,417
Registered: ‎02-09-2016

Re: When is the date when January returns started?

baileysue, the return date is January 31st.,2018.They have an excharge option, call customer service I'm sure they will work it out without no extra charge.

Trusted Contributor
Posts: 1,120
Registered: ‎03-09-2010

Re: When is the date when January returns started?

I wanted to know when the ending date STARTED since I bought it in October. Can't exchange it because there was only 1 size. 

Respected Contributor
Posts: 2,309
Registered: ‎10-15-2010

Re: When is the date when January returns started?

You should be fine. I remember in 2015 it began on 9/15. I think it was a few days later this year. It always begins in September. 

~Live with Intention~
Esteemed Contributor
Posts: 7,725
Registered: ‎08-19-2014

Re: When is the date when January returns started?

Holiday return policy began on 9/23/17 & runs through 1/31/18!!