Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
‎08-25-2025 11:14 AM
So irritated, my order of the H493670 shipped 8-14 but has been "on its way" at the Hodgkins, IL hub since 8-17 and no change. QVC said it is lost unfortunately. I ordered the Ivory and color is sold out so CS was great to refund but I was excited to get them! Reviews have been some happy, some not - maybe meant to be that I did not get this time around. Anyone else have UPS status say on its way for weeks?
K
‎08-25-2025 11:23 AM - edited ‎08-25-2025 11:33 AM
I'm sure that's disappointing @justK and you seem to have the same outlook I would have, it's just not meant to be to receive them.
However, don't be surprised if it just shows up one day. In the 30+ years I've shopped with QVC, there have been a few items "lost". All but one eventually showed up. Hopefully you will receive them this Fall season so that you can display them.
‎08-25-2025 11:34 AM - edited ‎08-25-2025 12:38 PM
@justK That has happened to me too in the past but I did receive the item a few weeks later. Hopefully, you will stll get it.
‎08-25-2025 12:40 PM
@justK I have had several things get lost in Hodgkins, IL through the years. I don't think any have ever eventually arrived. But it has only been a week so there is still a glimmer of hope.
‎08-25-2025 12:51 PM
Over the years, I have had several things 'lost' in Hodgkins, IL.
Very disappointing, that's on UPS.
‎08-25-2025 01:22 PM
Last year I purchased a set of 2 tire inflators to give to my brother in-laws for Christmas. The package was never delivered to our house and QVC refunded me.
About 2 months later I got a charge from QVC for the same 2 tire inflators. I inquired about it and the rep told me the package was damaged and UPS returned it to QVC. She apologized that QVC had re-billed me for it and again applied a credit.
‎08-25-2025 01:25 PM
How disappointing!
‎08-25-2025 01:37 PM
No.
‎08-25-2025 02:17 PM
@BunSnoop Thank you for that info, I better keep track!
K
‎08-25-2025 02:22 PM
Hodgkins, IL is a black hole!
I have to admit I have never actually had a package get lost, but many are stuck there for days before they move on.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved.  | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788