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11-18-2019 12:46 PM
On 11/5, I ordered the AS IS H222339 with an expected delivery date of 11/14. Two weeks later, it is still In Process. Should I be concerned and contact customer service? I don't believe I've ever had anything in In Process that long before.
11-18-2019 12:52 PM
Apparently a long time. I placed an order on October 13. The item was delivered November 6. Nothing like quick processing and delivery. Not.
11-18-2019 12:54 PM
Sadly, I doubt there is a time limit.
11-18-2019 01:02 PM
I have had several items remain in process for an extended period of time, but, once they shipped, I received them in a timely manner. The shipping and processing woes, and the reasons for them, have been discussed ad nauseam in several threads lately, so you are not alone.😁
~~~All we need is LOVE💖
11-18-2019 02:50 PM - edited 11-18-2019 02:51 PM
I just received an order I placed on Oct. 29th.
I do not know what to do with it now.
I don't even remember why I bought it !
11-18-2019 03:07 PM
I placed an order on 11/09 with expected delivery of 11/15...shows still in process. I'm wondering if the free shipping days are causing the warehouses to get backed up.
11-18-2019 06:53 PM
I am sure QVC has gone the way of corporate America. Downsized their personnel to the point it is impossible for employees to do their job adequately no matter how hard they try.
I don't see the In Process situation ever changing as there is simply not enough personnel to do the job in an efficient and timely manner.
QVC keeps apologizing for the slow shipping, but I don't find shipping to be the problem. Once an item finally leave the warehouse, I receive it within a couple days.
11-18-2019 06:55 PM
Answer: Until the cows come home. Call Customer Service.
11-19-2019 04:11 PM - edited 11-19-2019 04:12 PM
I did an online chat late this morning checking into why my order was still In Process. I was told it should be soon and apologized for the delay. This afternoon, I received an email stating that they are giving me a $10 credit and that it should be delivered by 11/25. I just checked the status a couple minutes ago and it has shipped. I guess it doesn't hurt to contact them as they give credit. ![]()
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