Handbags

[Susan Louise]

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@maggiemoo2 wrote:

I'm a Lug nut too and enjoy all that I have bought from them directly and through QVC.My biggest and growing concern is the slowness of delivery. I ordered an item on Feb. 16. The order didn't move until Feb. 20 According to UPS tracking the order went from Buffalo to Rochester, to NJ then on Feb.23 to a facility less than 10 miles from my location. And there it sits now on Feb. 27. UPS saysit's being processed but cannot give me a delivery date. The problem starts with LUG. They take your money and then take an inordinate amount of time to get it out of the warehouse and on it's way.You cannot cancel or change an order even before it ships. Maybe they are waiting to be bought out. But as a business model, this stinks.

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@maggiemoo2  I posted on another thread about the improvement of Lug shipping out of their warehouse in Buffalo, NY. I placed an order for a black 'shimmy' on 2/21 and it shipped out the same day.

They must have updated their system. I'll be receiving the 'shimmy' tomorrow

[Tissyanne]

I ordered from the Lug website very recently. The order arrived to my porch in TX within 7 days. 

Everything was packaged securely in a box. 

[smoochy]

I also see evidence of improved shipping times. Today I received a Lug Pacer for $40 new with tags, from eBay. She lives near me and the entire turnaround time was four days. How have I lived without this perfectly sized bag? The teal color is rich. Organization is outstanding. I like it as much as my Ranger 2. 

[beach-mom]

I was a Lug nut at the beginning.

I bought two pieces of luggage early on, intending to add more later. They discontinued the color shortly after.

 I stayed with them, and added more bags. I made it my goal to buy one crossbody for each season. I've been very happy with them.

 I use a Lug RFID wallet.

They started coming out with patterns that didn't match what I had. I couldn't get my favorites. IMO they were growing too quickly, and quality suffered in the process.

Then they started "over branding." They stuck that plastic, metal-looking Lug logo prominently on everything. It might not bother most, but it did me. 

I bought a Big Deal set, making sure the logo was their previous one. 

I haven't bought anything for a long time, but I treasure the "older" ones I have!   

[smoochy]

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@beach-mom wrote:

I was a Lug nut at the beginning.

I bought two pieces of luggage early on, intending to add more later. They discontinued the color shortly after.

 I stayed with them, and added more bags. I made it my goal to buy one crossbody for each season. I've been very happy with them.

 I use a Lug RFID wallet.

They started coming out with patterns that didn't match what I had. I couldn't get my favorites. IMO they were growing too quickly, and quality suffered in the process.

Then they started "over branding." They stuck that plastic, metal-looking Lug logo prominently on everything. It might not bother most, but it did me. 

I bought a Big Deal set, making sure the logo was their previous one. 

I haven't bought anything for a long time, but I treasure the "older" ones I have!   

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the issue of quickly discontinuing patterns and colors has been mentioned by others. That would drive me nuts if I were trying to put a matched set together. 

[NYshoppergirl]

I have purchased quite a few Lug bags over the last few years in all shapes and sizes and many of them are favorites (Ranger XL, Skyliner, Carousel, Trolley Mini). That changed with the last(?) TSV - the set of two Coupe XL crossbody/belt bags. I like the colors (solid wine and blue) but they're not deep enough so you can't fit much inside and, more important, it seems like the nylon now has some sort of coating which gives it an unpleasant, cheap feel. I'm so very sorry I didn't return them when I had the chance.