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Trusted Contributor
Posts: 1,505
Registered: ‎03-10-2010

i ordered my mom a pair of Isaac pants over a week ago & they still say 'preparing your order'...is this the new 'normal' amount of time to ship?

Contributor
Posts: 43
Registered: ‎10-28-2018

I asked the same thing about HSN yesterday. My items are still "packaging" (for 4-5 days now). 

It seems slow shipping is the norm now.  

Honored Contributor
Posts: 78,297
Registered: ‎03-10-2010
To answer your question, yes it's the new normal. Nobody knows what's going on and QVC offers no explanation. It's hurting them badly.
New Mexico☀️Land Of Enchantment
Valued Contributor
Posts: 520
Registered: ‎04-17-2010

I have an order that is still "in processing" after seven days. I phoned QVC yesterday and was told there is a problem with shipping on the East Coast that is weather related (hurricane Erin?). 

Valued Contributor
Posts: 729
Registered: ‎03-09-2010

I have items that i purchased ovr 10 days ago and still in process or preparing your order... its ridiculous.  I had an item ordered over a week or so ago when finally shipped says it wil arrive on the 27th that is almost 3 weeks time from order to supposed delivery.

 

No thought is worth thinking.....
Valued Contributor
Posts: 617
Registered: ‎03-10-2010

Ordered 2 small items in same order on evening of Aug 18.  Still sitting in "Preparing your order".  I am not a fan of Amazon and only order from them if it is a dire necessity and have no other source.  Called customer service yesterday to find out what hold up is and could not give reason.  Told her Amazon is much bigger & busier company and they can get items out within 2 days into shipping so why is QVC so slow?  Again no answer and my items are still "preparing to ship" on 5th day.