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01-08-2015 10:23 PM
I placed my first order with Zulily a couple of months ago; it took WEEKS to get my item. The shipping date was supposed to be 7-10 days from time of order. I actually called them after about three weeks; they explained the item was out of stock and was being sent in to them. I could have cancelled, but I decided to wait since I really wanted the item. I think it finally arrived after about five weeks total.
Well, I placed my second order with them last week...Jan. 2. When I ordered, it said the item would be shipped in 5-7 days. Now everytime I check the order status, it says the shipping date is expected to be Jan. 20...that's 18 days since the order.
If this is their trend, I will not order from them again. Has anyone else had this problem? I don't mind waiting for things, but don't advertise that something will be shipped in a certain time frame if you can't deliver. 7-10 days turned into well over 30. Now it looks like 5-7 days will turn into at least 18 just to ship it...not counting the days it will take to get to me.
01-08-2015 10:49 PM
01-08-2015 11:00 PM
I also placed an order and it seemed like forever for it to arrive. I think it took about 3 weeks to receive it. The deal was so good however, that the time frame didn't bother me.
01-09-2015 12:14 AM
I ordered thru them once-took forever,won't be ordering there again. My granddaughters like Justice and they also have very slow shipping!
01-09-2015 01:10 AM
Zulilly has slow shipping because they do not keep items in stock. After you place your order, they order in bulk from the vendor. When they receive the bulk order, they send it to you.
I waited 3 weeks for a shower curtain that I paid $39 for with free shipping. It was $90 everywhere else plus S&H.
If it's something I don't need ASAP and the price is right, I don't mind waiting for it.
01-09-2015 02:00 AM
01-09-2015 02:05 AM
01-09-2015 05:38 AM
01-09-2015 08:17 AM
Yes, they are extremely slow. And the fact that you can't return anything. They need to make some changes. I haven't looked on their site for awhile because I would see all this great stuff for really good prices and then I'd think -- well, what if I don't like it after I get it, or what if the size isn't right? So, I've only ordered a couple of times. These 2 negatives are very unappealing to me.
01-09-2015 12:15 PM
I have NEVER had a Zulilly order arrive less than 4 weeks from the time of purchase. No matter what est time they offer. I have ordered items 'guaranteed in time for .......(holiday)" and the items do arrive in time but usually 24 hours before the guarantee date and 4-6 weeks AFTER the order was placed.
I have had co-workers who waited months. Rule of thumb, do NOT order from Zulilly if you need the item in a particular time frame.
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