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Respected Contributor
Posts: 3,221
Registered: ‎11-26-2019

 I returned a package yesterday using the q return label.the lady behind the counter said,there was no such zip code.i have never had this happen before.she sent pkg anyway,hopefully address was correct.i called customer service right away.they said if they don't recieve it in 10 days,I would still get credit back on my account.

Honored Contributor
Posts: 14,440
Registered: ‎02-27-2012

That happened to me a while back using the label.

 

The PO clerk would not send it.  I made him wait while I called CS to get a different zip code.

 

Everything was fine.  Received and credited.

Super Contributor
Posts: 411
Registered: ‎09-07-2010

You can go to the USPS website, and look up zip code finder. There is also an address finder on their website. Great tools to find out if a zip code or address is correct. 

Honored Contributor
Posts: 66,178
Registered: ‎03-10-2010

QVC must have some agreement with the USPS to use that zip code or their returns would be in chaos and most would never arrive there. 

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