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Honored Contributor
Posts: 20,969
Registered: ‎07-26-2014

Re: UPS .... Missed Delivery

@SoX   Another thing to take into consideration........

 

USPS & UPS hires TEMPORARY workers to work for the next 2-3 months.

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Honored Contributor
Posts: 40,685
Registered: ‎05-22-2016

Re: UPS .... Missed Delivery

[ Edited ]

@geezerette wrote:

@manny2 wrote:

Sometimes UPS uses a service called Sure Post, where they hand off the package to the local post office for final delivery. When that happens, UPS may mark the item as “delivered” once it’s transferred, even though the USPS hasn’t brought it to your door yet.

That could explain why you saw “delivered” but didn’t receive it. Often the package shows up a day or two later once USPS completes the last leg.


@manny2 

 

Actually, UPS does not use SurePost anymore.  Their contract with the USPS ended in 2024 and they have not renewed it.


 

 

UPS has reunited with USPS just recently. UPS is handing over packages to USPS for final delivery. I read that happened in October this year. Read about it on yahoo finance.

"UPS, Postal Service to reunite for delivery of low-budget shipments" (Oct 29)

 

 

@geezerette 

Honored Contributor
Posts: 10,311
Registered: ‎06-06-2019

Re: UPS .... Missed Delivery

[ Edited ]

UPS usually takes a photo of the delivered pkg(s) so it's verified.  At least they do here.

Honored Contributor
Posts: 25,719
Registered: ‎03-16-2010

Re: UPS .... Missed Delivery


@SilleeMee wrote:

@geezerette wrote:

@manny2 wrote:

Sometimes UPS uses a service called Sure Post, where they hand off the package to the local post office for final delivery. When that happens, UPS may mark the item as “delivered” once it’s transferred, even though the USPS hasn’t brought it to your door yet.

That could explain why you saw “delivered” but didn’t receive it. Often the package shows up a day or two later once USPS completes the last leg.


@manny2 

 

Actually, UPS does not use SurePost anymore.  Their contract with the USPS ended in 2024 and they have not renewed it.


 

 

UPS has reunited with USPS just recently. UPS is handing over packages to USPS for final delivery. I read that happened in October this year. Read about it on yahoo finance.

"UPS, Postal Service to reunite for delivery of low-budget shipments" (Oct 29)

 

 

@geezerette 


@SilleeMee 

 

Yes, GroundSaver and Mail Innovations packages are being delivered by USPS.  But those aren't working as well as UPS anticipated profit-wise.  From what I understand they're still talking with USPS about an arrangement that would better benefit both companies.

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Honored Contributor
Posts: 12,446
Registered: ‎03-09-2010

Re: UPS .... Missed Delivery

I ordered three items on the free shipping day of 11/20.  All three were delivered today in perfect condtion, by UPS.  I'm happy with that!  Woman Happy

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Esteemed Contributor
Posts: 6,267
Registered: ‎01-04-2014

Re: UPS .... Missed Delivery

Just because they say it's been delivered doesn't mean it has. Not photo? Wait a couple days until it actually is delivered.

Honored Contributor
Posts: 36,593
Registered: ‎03-20-2010

Re: UPS .... Missed Delivery

[ Edited ]

@SilleeMee wrote:

Exact same thing happened to me with one of my Hsn orders. UPS had it shown as 'Delivered' with no picture of the package at my door. I was home all day and no UPS truck ever came by my house that day. So the next day I called Hsn and they gave me a refund. BUT THEN two days later USPS delivered it! The package was never shown as a USPS delivery anywhere. It just showed up at my house without notice.


@SilleeMee 

 

A couple of things I found out about UPS....

 

Sometimes if its late in the day they will mark something as delivered when it hasn't just to fudge that they made all their deliveries on time.

 

Also, in most areas, when UPS is bombarded with deliveries they pass their deliveries on to USPS in a program called, Mail Innovations....

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Honored Contributor
Posts: 18,484
Registered: ‎03-09-2010

Re: UPS .... Missed Delivery

OMG---UPS has been the absolute worse for me just this past week!! Had them scheduled 3 times for a pick up from my front door-- Monday-Tuesday and then Wednesday they FINALLY got it!! Now usually they come with a label --was a return to AMZ and that is what was written in insructions----but they  never showed up--then I found a pre made label in the parcel room in a locker--for that item. So I did stick it to the box and finally--it was taken away. I could have printed it myself but was following AMZ instructions---someone needs to get with the other about this procedure!!!! Luckily--it got delivered back and I got my refund---minus $6 for the pick up---Good grief!!

Trusted Contributor
Posts: 1,349
Registered: ‎03-09-2010

Re: UPS .... Missed Delivery

SoX, did you ever get your order? 

Honored Contributor
Posts: 10,144
Registered: ‎03-10-2010

Re: UPS .... Missed Delivery

UPS has been great for me.  I get notice that it's out for delivery and the time frame. For yesterday's delivery it said 9:45- 1:45.  They were here exactly 1:45.  Fed Ex on the other hand is a nightmare.  I got notice it was out for delivery, and it never showed up. I get another notice stating delivery not attempted. They gave me a new date, and again the same thing.  It took four times before it was delivered.