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Super Contributor
HappyAndIKnowIt From NY
Posts: 398
Registered: ‎12-18-2013

Re: Tired of defects!!!!!!!

‎01-21-2015 10:26 PM

I agree. Years ago, I rarely had to return anything. The quality control was so much better.

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Honored Contributor
Kachina624
Posts: 75,864
Registered: ‎03-10-2010

Re: Tired of defects!!!!!!!

‎01-21-2015 11:02 PM

I have dozens and dozens of D&C pieces and I don't recall ever sending back or receiving a defective garment. I think the QC is just fine.
New Mexico☀️Land Of Enchantment
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goldengirl
Posts: 55
Registered: ‎03-10-2010

Re: Tired of defects!!!!!!!

‎01-22-2015 12:05 AM

Call customer service and explain the defect. Any time I have had that problem the representative has marked my account so I wasnt charged for a defective return. I would also suggest marking the return package as defective. It is really disappointing for this to happen but I'm sure they will take care of it. Good luck!
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