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Valued Contributor
Posts: 686
Registered: ‎03-10-2010
Wow to not send, notifying the shippers TO RETURN TO QVC these boots already sent out to customers is of concern. What is the problem? As a long time viewer, shopper, member of this board; I ' ve never seen this happen.
Super Contributor
Posts: 674
Registered: ‎02-03-2013
On 11/3/2014 Sylanne said: Wow to not send, notifying the shippers TO RETURN TO QVC these boots already sent out to customers is of concern. What is the problem? As a long time viewer, shopper, member of this board; I ' ve never seen this happen.
I completely agree on all counts!
Super Contributor
Posts: 4,044
Registered: ‎03-09-2010

They should be telling people exactly WHAT the problem is. That's not right that they are not, a lot of people are being disappointed.

Just saying oh it's "packaging and product issues", that's malarkey. You don't recall thousands of pairs of boots for that reason. What kind of packaging and product issues? They owe it to people to be specific.

Occasional Contributor
Posts: 14
Registered: ‎11-23-2012
I have 4 pair of Lamo boots in 3 different styles and none of the labels have "lamo" spelled out on one line like that. For all of them the label is more of a square with LA on the top line and MO on the second line. If you don't know the brand name, I don't think you read it as Lamo, I think you read it as LA MO.
Honored Contributor
Posts: 16,938
Registered: ‎12-29-2010
On 11/3/2014 imaclotheshog said:

They should be telling people exactly WHAT the problem is. That's not right that they are not, a lot of people are being disappointed.

Just saying oh it's "packaging and product issues", that's malarkey. You don't recall thousands of pairs of boots for that reason. What kind of packaging and product issues? They owe it to people to be specific.

Exactly Amp. I assumed before my call the C.S. rep would know little. And...she didn't. {#emotions_dlg.scared}

"friends don't let friends drink white zinfandel"
Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

Yesterday I read about this issue on the TSV forum. I checked the Q's FB page and people had asked what was going on but there was no response from QVC. I haven't checked again to see if they addressed the issue yet and I only checked the comments under the picture of the TSV.

ETA: Just checked FB again. Several people have asked about this issue and no one from QVC has addressed it. This time I checked the Post to Page section. Other questions are being answered but anything about the boots is being skipped.

Super Contributor
Posts: 4,044
Registered: ‎03-09-2010

I just think it is very very strange they are not telling people what is wrong with these boots.

I didn't order them, but if I did, I'd be upset about this and I would want to know what is wrong with the boots. They are certainly not telling customers the whole story about this.

Super Contributor
Posts: 4,044
Registered: ‎03-09-2010

Where is Inspector Clouseau when you need him????

Respected Contributor
Posts: 3,180
Registered: ‎01-20-2011
On 11/4/2014 imaclotheshog said:

Where is Inspector Clouseau when you need him????

or Nancy Drew!!!
Respected Contributor
Posts: 2,664
Registered: ‎05-13-2010

I wonder if there was some kind of weird chemical used on them.