Fashion

[AngelPuppy1]

Wasn't sure where to post this but since they do sell fashion --- here goes!

I used to shop at Target at least once a week.  It was truly one of my go-to stores.  

I rarely go any more -- for one thing --- it is always so busy and I have to park so far away!!!  Not so much fun when the weather is not great and you are older and have health issues!

Any how --- when I used to go a lot, one reason I really loved it was because of the great service.  They had so many cashiers and when it got really busy, they always monitored, and would put on more cashiers immediately.

Now ---- when I go, there are hardly ever more than 1 -- 2 at the most -- cashiers.  No matter how busy they are!!!!  This is due partly I'm sure because they have several self checkout points.

The last couple times I have been there (yesterday included) it was so busy!  There was one cashier and there were about 6 people in her line with buggies over flowing!  So, I went to the self checkout point and every one of those was filled, with a long line waiting to use them!  

I kept looking over at the regular check out to see if they were move cashiers put on and there were not!  I thought this was horrible and ridiculous service!

Anyone experiencing this at your Target stores???

I just don't understand why they are doing this.  When I was there it was not even at what I would consider a busy time --- not lunch hour, or opening time, closing time, holiday, etc.  Hate to think what it would be like at these times! 

There were tons of people stocking shelves.  Why have so many people stocking shelves if you don't have anybody manning the checkouts to accommodate people buying things????

And another thing --- especially bad at cosmetics and personal care items -- people stocking things all over - so bad --- you can't even get to what you want to get to!  Can't they do this before opening?  At least some of it any way.

Just venting!!!!  Thanks! 

[Estates]

@AngelPuppy1  I feel your pain.I live in a large city so I can choose from several stores to visit.The ones closest to me never has regular cashiers.It's all self check outs.I went to one in  a nearby suburb.They had one register open with 6-7 people with full carts waiting to check out.The self checkouts had 10 people in line to get to them. I find it all frustrating and not customer friendly. Therefore,I really limit my visits there.They have cat treat/litter on sale once in a while.I find if I go early around 9am,the self check outs aren't too bad. 

Once I had a bunch of cat food tins marked down on clearance.It wouldn't take the price at the self checkout register.I called the lady over and she couldn't get the price right either.They had to open a register for me and tons of people followed me over. The cashier then told them they had to get back in line since she was just opening it for me. 

Talk about bad customer service! Grrr.. I recently bought some cat litter on sale and purchased it online for pickup. That worked out okay for me.

I have talked to managers and written many notes to their customer service department. 

Crickets......

[AngelPuppy1]

@Estates 

I guess its not just my local store, then!  

Then, they wonder why stores of all kinds are closing!!!  If you can't get waited on, or get any proper customer service, then it does not make you feel like going to a store.  You don't want to waste your time or you don't always have a ton of time to waste!  I always prefer to give my business to local stores, but this kind of stuff makes you go to on-line shopping more and more!!!  Thanks for sharing your experiences!!!  

[Estates]

@AngelPuppy1  I completely agree.I try to get off Amazon and my computer and find what I want locally.Unfortunately,most times,I can't find what I need or want. It takes a lot of time and energy to get out there only to be disappointed. 

As I stated in my last reply,I shop online at Walmart and Target for pickup. That has worked out for me. That way,I can browse when I go to get it.But I lost count how many times I left the items behind because of long lines. 

[Desertdi]

Target doesn't have clothing that interests me........but I do dash in for some fill-in grocery items.   You have to shop at 8 a.m. to avoid lines at the self checkout.

[Caaareful Shopper]

I can understand totally how you feel.  There's a thread somewhere here devoted to the discussion of the proliferation of Self Check-Outs, Yay or Nay.

I for one, love self check-outs.  They are not just in Target stores, they have become the norm in almost every store I frequent, including all of my grocery stores (Giant, Safeway, Harris Teeter, BJs, and Whole Foods), my CVS stores, and my Target.

Just as you say, the long lines persist at the cashier stations.  But I never have to wait, even for one person ahead of me, because I always use self check-out.  I prefer the speed of getting all my errands done, no conversations about the weather or what I'm cooking with the ingredients I'm buying, no waiting behind long conversations of the person ahead of me either.

Plus, my Target is attached to the complex of buildings where my office is located.  So I am lucky in that I can take the elevator down and go through a walk-way just for Target shoppers.  So I'm hardly ever there on weekends. 

[qualitygal]

@AngelPuppy1  I hope you let Target know how you feel.  They can't correct something if they don't think it bothers anyone.  So if you did, great, if not yet, I hope you do.

[AngelPuppy1]

@Estates 

Yes, I agree with you!  I take a long while making my decisions and comparing prices -- then you go to checkout and it's a drain to wait and wait!!!  I almost left my things yesterday because it was so offputting! 

[AngelPuppy1]

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@Desertdi wrote:

Target doesn't have clothing that interests me........but I do dash in for some fill-in grocery items.   You have to shop at 8 a.m. to avoid lines at the self checkout.

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@Desertdi 

I shop for many things there.  Food items, cosmetics and personal care, cleaning supplies, etc.  I do occasionally find clothing items.  I guess early morning is probably better, but usually can't get there that early!  

[tototwo]

I refuse to shop at Target for soooooo many reasons.