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05-15-2020 12:05 AM
05-15-2020 12:19 AM
QVC orders are pretty much set in stone.
05-15-2020 12:34 AM
@seedpie- Send it back as an exchange for the color you want. They may have it in stock by the time they get it back but, even if they don't and you get a refund, you should not be charged the return shipping. (This is their stated exchange policy.)
If you end up with a refund, you'll lose the original S&H, but that's still better than losing that and the return S&H. Or you could even email the social team and explain what happened. They might be able to note your account not to deduct the shipping fees.
If you noticed the mistake immediately, you should've been able to at least change the color.
05-15-2020 12:46 AM
The same thing happened to me. I called and it was in process in a matter of minutes. I haven't ordered anything in three months.This was the first in three months. Will have to send one back. Don't know if I will order anything else. Have ordered many things in the past. Just not fair.
05-15-2020 01:11 AM
You would think the latitude extends both ways! "forgive us for the slow delivery but blah blah blah......"
shouldn't they be willing to cancel an order that's going to take three weeks to arrive?!
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