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Trusted Contributor
Posts: 1,187
Registered: ‎03-09-2010

Re: Silly question re exchanges

I ordered a pair of sandals in my normal size 8. When I received them, my heel hung over 1/2 inch. They were not defective, but to me the sizing was off. I returned them for $6,95. What I should have done was call CS and tell them of the problem. I wonder if they would have waved the return shipping. My bad for not following up,. uggh!

Open my heart and you will see, engraved inside, Italy - Robert Browning
Honored Contributor
Posts: 43,943
Registered: ‎03-09-2010

Re: Silly question re exchanges

i never do an exchange.

if i need a different size or color i just order the item i want and do a return on the item that needs to go back. it makes it a lot easier to track.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein