Please note that QVC states on their presentations that they have easy exchanges on items that can be made within 30 days of purchase. This is most definitely NOT true. On more than one occasion, I have sent back items for an exchange (e.g, a new size or color), and QVC has processed the item NOT as an exchange but as a return. In most of these cases, the item is showing as being available online so I am not sure why they would process them as returns instead of as an exchange. The issue I have with this is that QVC has also charged me shipping and handling for both receiving and sending back the item even though they have erroneously processed the item as a return instead of the said exchange. What is up with this?????
QVC does not operate professionally, and I will be purchasing less and less from this vendor.
I am a very disappointed customer!