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08-07-2025 08:40 PM
I ordered open front cardigan A663763 and wanted exchange for different size. I tried to pull up the Q listing by Brand and item number. I get the message that the page requested has been removed and to call CS. Very strange- so I will not attempt to exchange.
08-07-2025 08:41 PM
@granddi So did you call CS? What did they say?
08-07-2025 08:45 PM
@shoesnbags wrote:@granddi So did you call CS? What did they say?
No, honestly don't care what is going on. Just giving others a heads up as to what might effect purchases or returns
08-07-2025 08:47 PM
I just pulled it up without a problem. Try it again.
08-07-2025 08:51 PM
Go to your account and click on orders, then click on that particular order. You'll see a box, "start a return or exchange." Click there and see if it works as it should, or if there is a problem. In any case, that's how you make an exchange.
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