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Respected Contributor
Posts: 3,227
Registered: ‎03-16-2010

I ordered open front cardigan A663763 and wanted exchange for different size. I tried to pull up the Q listing by Brand and item number. I get the message that the page requested has been removed and to call CS. Very strange- so I will not attempt to exchange. 

Esteemed Contributor
Posts: 7,601
Registered: ‎03-10-2010

Re: Liverpool LA: just sharing

@granddi  So did you call CS? What did they say?

"Breathe in, breathe out, move on." Jimmy Buffett
Respected Contributor
Posts: 3,227
Registered: ‎03-16-2010

Re: Liverpool LA: just sharing


@shoesnbags wrote:

@granddi  So did you call CS? What did they say?


No, honestly don't care what is going on. Just giving others a heads up as to what might effect purchases or returns

Trusted Contributor
Posts: 1,528
Registered: ‎07-29-2012

Re: Liverpool LA: just sharing

I just pulled it up without a problem.  Try it again.

Esteemed Contributor
Posts: 7,601
Registered: ‎03-10-2010

Re: Liverpool LA: just sharing

@granddi 

Go to your account and click on orders, then click on that particular order. You'll see a box, "start a return or exchange."  Click there and see if it works as it should, or if there is a problem. In any case, that's how you make an exchange. 

"Breathe in, breathe out, move on." Jimmy Buffett