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Esteemed Contributor
Posts: 5,566
Registered: ‎03-10-2010

keep all packing materials, tags, labels etc. until the thirty day return window is nearly up. And don't write an online review until then. 
🫤 had to take my long handled grabber to retrieve a box and labels from the garbage can. Luckily it wasn't underneath anything really heinous. Lol.  For my new Lodis bag that the zipper pull broke off of today. Received the bag last week. Dang. 
So when you read my stellar review about outstanding quality, take it with a grain of salt 

SPARTY FAN
Honored Contributor
Posts: 10,796
Registered: ‎02-07-2011

Excellent advice!

 

 

Honored Contributor
Posts: 76,464
Registered: ‎03-10-2010

@smoochy.  You don't really need all that stuff to return an item.  They'll take it back in any packaging, without tags and you can make your own label if you've destroyed it or didn't get one.

 

No need to dumpster dive. 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 16,132
Registered: ‎03-11-2010

I do that for anything I buy. I keep the shipping bags & boxes in the garage. I keep my return labels/invoice in the house. After a month it all goes in the trash. 

I generally don't buy anything unless I'm pretty sure I'm going to keep it. Don't want to deal with the hassle.

Sometimes I receive damaged goods so they get that back.

Like Amazon trying to tell me I couldn't get a refund on coffee DH bought. One can had a hole in the lid with a hole in the seal. Yes we want a replacement or a refund. I'm not paying for something we can't use because it was open.

Esteemed Contributor
Posts: 6,500
Registered: ‎06-10-2015

I also keep packing materials for returning things if needed in the garage.  If you have space it's best to keep until sure. Easier to return in original packaging.  I cut open plastic mailer just in case.

Honored Contributor
Posts: 16,235
Registered: ‎02-27-2012

@smoochy wrote:

keep all packing materials, tags, labels etc. until the thirty day return window is nearly up. And don't write an online review until then. 
🫤 had to take my long handled grabber to retrieve a box and labels from the garbage can. Luckily it wasn't underneath anything really heinous. Lol.  For my new Lodis bag that the zipper pull broke off of today. Received the bag last week. Dang. 
So when you read my stellar review about outstanding quality, take it with a grain of salt 


 

 

@smoochy 

 

I don't need my packing materials, tags, labels etc. to return something that is defective.

 

I just need a copy of my invoice & return label which are available online.

 

If I don't have the original box or packing they are still getting a defective item returned to them.

Honored Contributor
Posts: 20,514
Registered: ‎03-14-2010

I agree with those who have said that you don't have to hold on to all that stuff to make a return of a defective product.

 

Regarding holding off on your review before gushing over a product; that is excellent advice.

~What a terrible era in which idiots govern the blind.~ William Shakespeare
Honored Contributor
Posts: 16,539
Registered: ‎03-09-2010

@smoochy   Right -  you can always be the one who gets a lemon!

Honored Contributor
Posts: 16,235
Registered: ‎02-27-2012

@millieshops wrote:

@smoochy   Right -  you can always be the one who gets a lemon!


 

 

@millieshops 

 

LOL, my mom used to call herself the Queen of Lemons!

 

If there was a stack of them, my mom would pick the One that didn't work!

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