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12-09-2010 02:55 PM
VERY DISAPPONTED IN 2 JACKETS THAT ARE COMING APART AND PEELING AND ALSO HAVE A SMELL (THE FAUX LEATHER). EVEN MORE SO BECAUSE AFTER THE 30 DAYS YOU ARE REALLY STUCK BECAUSE THERE IS NO WAY TO CONTACT SUSAN OR HER COMPANY PER THE CUSTOMER REP THAT I JUST TALKED TO. SOMETIMES THE ACTUAL COMPANY WILL BE WILLING TO DO SOMETHING AFTER THE 30 DAYS. SHE LOOKED FOR A NUMBER, THERE WAS NONE. THE BAD PART TO IS THAT I HAD JUST ORDERED ANOTHER JACKET THAT I WILL RETURN DUE TO THE ABOVE SITUATION. ANY OTHERS WITH PROBLEMS?
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