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Occasional Contributor
Posts: 10
Registered: ‎06-02-2014

My Isaac TSV sweaters are still in process of shipping. This seems excessively long. I know the storm caused some problems but I was wondering if others are having this same delay.

Respected Contributor
Posts: 2,572
Registered: ‎07-29-2012

Re: ISAAC TSV STILL IN PROCESS

Yes, I have an Isaac shoe in process for a week.  

Honored Contributor
Posts: 11,161
Registered: ‎03-09-2010

Re: ISAAC TSV STILL IN PROCESS

Hope you get your sweaters soon, as they are well worth waiting for.  Got mine last evening and they are GORGEOUS!!!!!!!!!!  They are definitely even more beautiful and well made in person.  I'm so glad I got two.....the gray and the peach.  Absolutely gorgeous sweaters!  

Respected Contributor
Posts: 3,878
Registered: ‎03-11-2010

Re: ISAAC TSV STILL IN PROCESS

Did you order the day it was a TSV?  If so, that does seem very slow.  Maybe shipping people and other employees had to be absent because of the storm and they are way behind because of that.  Hope you get your order soon. 

Occasional Contributor
Posts: 10
Registered: ‎06-02-2014

Re: ISAAC TSV STILL IN PROCESS

I did order them the day of the TSV. I just spoke with customer service and they blamed the snowstorm. Oh well, I guess I will have to be patient.