Reply
Valued Contributor
Posts: 514
Registered: ‎04-12-2010

Does anybody know when the Holiday Return Policy goes into effect?  I would love to order the TSV cardi for my teenage daughter for Christmas, but I obviously wouldn't be able to return within the normal 30 day period.  

Respected Contributor
Posts: 3,164
Registered: ‎09-25-2016

Re: Holiday return policy

[ Edited ]

I believe last year Sept. 23rd was the start. Haven’t heard for this year yet. Assuming it will start around the same time.

Valued Contributor
Posts: 514
Registered: ‎04-12-2010

Thank you.  That's what I'm thinking, too, because they probably would have emphasized the fact.  Just can't risk ordering for a teenager for Christmas unless I know I can return if I need to.

Super Contributor
Posts: 319
Registered: ‎03-20-2010

If you order by talking to a rep they can put a note on your account and allow this purchase to be a holiday return.  I did that last week for something I wanted to buy for Xmas.

 

Valued Contributor
Posts: 514
Registered: ‎04-12-2010

@srgtdj wrote:

If you order by talking to a rep they can put a note on your account and allow this purchase to be a holiday return.  I did that last week for something I wanted to buy for Xmas.

 


Good to know you can do this!