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08-06-2015 09:04 AM
I ordered a swimsuit cover-up as a gift for a girlfriend going on a cruise. Well, it didn't fit and I want to return it. This is my first purchase from Roamans, I don't wear their line of clothing. The cover-up, though ordered from Roamans, came from a company called Swimsuits For All.
Do I return it to Roamans or the company that shipped it? I tried calling Roamans and I got tired of waiting on hold....
08-06-2015 09:15 AM
What does your packing slip state?
08-06-2015 09:28 AM
It is from Swim Suits for All....no where does it say Roamans or anything about returning....
08-06-2015 09:50 AM
I suppose you would have to ask Roaman's about returns. But it must have come with a packing slip which includes a return sticker. I bought a couple of button down cotton shirts from Roamans a few months ago and my items came with a the slip and the return sticker. If you buy from Roamans, you absolutely have to use there size chart because they have their own sizing system. I'm a L at Roamans, which is an 18-20. That's would be a 1X everywhere else. That might be why you had a size problems.
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