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06-23-2014 10:15 PM
Geez Louise! I had orders delivered before my Liz dress was even shipped. I called and was blown off, then I go to live chat, the usual "I'm so sorry, I'll check and ask for a search." That's fine, I'd appreciate it. NOW I go to my account and see the item was back ordered. I ordered while being presented, not sold out in the color and yet I'm never notified they messed up. Geez Liz NOT good. I canceled the item. My first Liz item and this happens. I wonder how many times this happens with the company.
07-06-2014 11:03 AM
07-06-2014 11:08 AM
That's weird. Sorry that happened to you.
07-06-2014 11:50 AM
I'm going to try my response a second time - not sure if webbie didn't like the first one.
Sorry you've had to experience this..It's irritating to say the least. I have had a number of items that went on backorder. Even when I ordered a TSV at 2 minutes after midnight and it was being sold in my color the entire next day, then on backorder? Eventually I got most of them, sometimes after as much as 3 weeks. I even called the company that made one of the boots, and they blamed it on QVC and QVC blamed it on them. In a nutshell, apparently sometimes someone can't count inventory before they put something on sale...
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