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03-15-2021 09:07 AM
@ECBG wrote:I ordered several slippers to try on since I am on my feet all day. Dearfoams, Isotoners, and similar lose their comfort after about a week and a half. The padding flattens out. I feel the floor.
The L L Bean slippers felt the best. I added for a sock. The slipper came and It was big enough I tripped over it. They won't exchange without return postage., which I will do, however, they just lost a customer.
@ECBG Sorry your slippers didn't work out.Know you've been been looking for ones with some support/padding for awhile. LL Bean usually charges for shipping (unless over a certain $ amount) and returns, too. I always check that on a site before ordering.
03-15-2021 09:21 AM
@ECBG wrote:I ordered several slippers to try on since I am on my feet all day. Dearfoams, Isotoners, and similar lose their comfort after about a week and a half. The padding flattens out. I feel the floor.
The L L Bean slippers felt the best. I added for a sock. The slipper came and It was big enough I tripped over it. They won't exchange without return postage., which I will do, however, they just lost a customer.
@ECBG .... I ordered a jacket from LL Bean a while ago. The fit was horrible so I returned it. The return shipment fee was outrageous. As a result I will never order anything from them again.
03-15-2021 09:56 AM
Sorry to hear these bad experiences with LL Bean. I love that company. I also have their credit card which @Venezia said you get free shipping, free returns and free monogramming if you want it. Plus you get credits (bean bucks) for everything you purchase with the card and special discounts. I have been wearing their slippers since I was in my 20's. They can last 10 years at times.
03-15-2021 10:13 AM
Companies brag about that foam in shoes, slippers, mattress toppers, dog beds, etc. but I avoid it because it does collapse over time.
03-15-2021 10:15 AM
Do you have an LL Bean store in your area that would accept the change? I think many retailers now require the customer to pay postage for exchanged. I think it used to be free.
03-15-2021 10:18 AM
pretty much wont wear any slipper now EXCEPT for vionics.....very sturdy, lots of support, and comfortable!
03-15-2021 11:18 AM
@ECBG wrote:I ordered several slippers to try on since I am on my feet all day. Dearfoams, Isotoners, and similar lose their comfort after about a week and a half. The padding flattens out. I feel the floor.
The L L Bean slippers felt the best. I added for a sock. The slipper came and It was big enough I tripped over it. They won't exchange without return postage., which I will do, however, they just lost a customer.
@ECBG , get on the phone and ask for a supervisor. I exchanged a pair of shoes for my husband and they sent me a label. No charge, whatsoever...
03-15-2021 04:23 PM
@Effie54 wrote:Do you have an LL Bean store in your area that would accept the change? I think many retailers now require the customer to pay postage for exchanged. I think it used to be free.
All shipping used to be free (now there's a minimum), but I don't think returns were. I, too, have their credit card so that I get free shipping and returns. I only use it on those fairly rare occasions I order from LL Bean.
03-15-2021 04:44 PM
@ECBG wrote:@Trinity11 Thank you, I'll ask.
I just called and ashed. CS wouldn't let me speak to a supervisor but said if I sized according to their guidelines, the packer wouldn't charge postage.
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