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Honored Contributor
Posts: 36,972
Registered: ‎05-17-2010

@ECBG wrote:

I ordered several slippers to try on since I am on my feet all day.  Dearfoams, Isotoners, and similar lose their comfort after about a week and a half.  The padding flattens out.  I feel the floor.

 

The L L Bean slippers felt the best.  I added for a sock.  The slipper came and It was big enough I tripped over it.  They won't exchange without return postage., which I will do, however, they just lost a customer.


@ECBG   Sorry your slippers didn't work out.Know you've been been looking for ones with some support/padding for awhile. LL Bean usually charges for shipping (unless over a certain $ amount) and returns, too. I always check that on a site before ordering.  

Honored Contributor
Posts: 8,759
Registered: ‎03-09-2010

@ECBG wrote:

I ordered several slippers to try on since I am on my feet all day.  Dearfoams, Isotoners, and similar lose their comfort after about a week and a half.  The padding flattens out.  I feel the floor.

 

The L L Bean slippers felt the best.  I added for a sock.  The slipper came and It was big enough I tripped over it.  They won't exchange without return postage., which I will do, however, they just lost a customer.


@ECBG ....   I ordered a jacket from LL Bean a while ago.   The fit was horrible so I returned it.   The return shipment fee was outrageous.  As a result I will never order anything from them again.  

Honored Contributor
Posts: 9,312
Registered: ‎05-15-2014

Sorry to hear these bad experiences with LL Bean.  I love that company.  I also have their credit card which @Venezia  said you get free shipping, free returns and free monogramming if you want it.   Plus you get credits (bean bucks) for everything you purchase with the card and special discounts.   I have been wearing their slippers since I was in my 20's.  They can last 10 years at times.   

Respected Contributor
Posts: 4,052
Registered: ‎03-11-2010

Companies brag about that foam in shoes, slippers, mattress toppers, dog beds, etc. but I avoid it because it does collapse over time. 

Esteemed Contributor
Posts: 7,625
Registered: ‎09-08-2010

Do you have an LL Bean store in your area that would accept the change? I think many retailers now require the customer to pay postage for exchanged. I think it used to be free.

Honored Contributor
Posts: 43,746
Registered: ‎03-09-2010

pretty much wont wear any slipper now EXCEPT for vionics.....very sturdy, lots of support, and comfortable!

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Honored Contributor
Posts: 13,989
Registered: ‎11-16-2014

@ECBG wrote:

I ordered several slippers to try on since I am on my feet all day.  Dearfoams, Isotoners, and similar lose their comfort after about a week and a half.  The padding flattens out.  I feel the floor.

 

The L L Bean slippers felt the best.  I added for a sock.  The slipper came and It was big enough I tripped over it.  They won't exchange without return postage., which I will do, however, they just lost a customer.


@ECBG , get on the phone and ask for a supervisor. I exchanged a pair of shoes for my husband and they sent me a label. No charge, whatsoever...

Honored Contributor
Posts: 44,347
Registered: ‎01-08-2011

@Trinity11 Thank you, I'll ask.

Respected Contributor
Posts: 3,922
Registered: ‎03-09-2010

@Effie54 wrote:

Do you have an LL Bean store in your area that would accept the change? I think many retailers now require the customer to pay postage for exchanged. I think it used to be free.


All shipping used to be free (now there's a minimum), but I don't think returns were. I, too, have their credit card so that I get free shipping and returns. I only use it on those fairly rare occasions I order from LL Bean.

Honored Contributor
Posts: 44,347
Registered: ‎01-08-2011

@ECBG wrote:

@Trinity11 Thank you, I'll ask.


@Trinity11 

 

I just called and ashed.  CS wouldn't let me speak to a supervisor but said if I sized according to their guidelines, the packer wouldn't charge postage.