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‎10-09-2014 02:05 PM
What's up with all of the inconsistent apparal sizing. QVC management has got to be aware of all of the complaints written about this subject. What happend to the days when garment measurements were displayed in the graphics for clothes shown during on-air presentations? How can a consumer make an informed decision on what size to buy? Also, what is to be gained when QVC has the gall to send reprimand letters to some of its customers scolding them for too many returns! Is this a concious decision made by QVC management to cultivate a love/hate relationship with its customers?
I understand QVC cannot control how clothing manufacturers cut & sew their clothes, and measurements get lost in translation between the designer & the manufacturing facility. BUT QVC claims to have quailty control, certainly that should include measuring garments when they reach their facility to determine the actual sizing for their consumers so we don't have to guess.
Come on QVC, who are you trying to fool?
‎10-09-2014 02:34 PM
my guess is quality control ? my suggestion is find 2 designers and stick with them.
As far as the rep on return that is sad
‎10-09-2014 02:47 PM
If you know your body measurements, and the amount of positive/negative wearing ease you like - it's really easy to check garment measurements and find the correct size.
If you can't figure out "ease" ... measure something in your closet and use those measurements to figure out the correct size.
If you don't know what wearing ease is ... google it.
The stuff I buy always fits me.
‎10-09-2014 02:55 PM
It used to be that if you knew your size, every line carried by QVC would fit the same. So, if I am an XL in D&C, then I can buy an XL in Quacker Factory, Susan Graver, GILI, etc. Somewhere along the line that changed - I think in the past 2 or 3 years.
Even when I follow the measurement guide with an item and measure along, I will get clothing that is too small or huge on me. It really is ridiculous. I'm tired of going to the Post Office to send stuff back, so I've bought some items from HSN and they fit just fine and I like the clothes. Iman, Antthony and DG have been good experiences so far. HSN even has a calculator that you plug your measurements into and it will tell you what size to order. I ordered a pair of DG jeggings and the size I was told to buy was smaller than my normal size and they fit perfectly.
It's not so hard to enforce quality and QVC used to do it well, but they don't seem to give a rip anymore.
‎10-09-2014 03:10 PM
On 10/9/2014 BOYINTX said:my guess is quality control ? my suggestion is find 2 designers and stick with them.
As far as the rep on return that is sad
A good suggestion, only problem is one designer can use multiple manufacturers/facilities to mass produce their collection. Depending upon the designers choice of manufacturer for a particular garment, there are still inconsistencies in sizing for different types of garments from different facilities.
‎10-09-2014 03:11 PM
Oh Gawd, do we have to do this AGAIN ?
‎10-09-2014 03:38 PM
I had no idea that QVC was sending customers letters about too many returns.....I am surprised at that !!!!!
‎10-09-2014 04:06 PM
Sizing is inconsistent everywhere, including dept. stores. I can try on 3 pair of jeans, all the same size, all the same brand, and they will all fit differently.
‎10-09-2014 04:17 PM
‎10-09-2014 04:22 PM
On 10/9/2014 hopeQ1 said:No one is asking you to do anything. But those having sizing issues may wish to discuss the problem. If this is not a problem for you, then perhaps you should skip posts such as these.Oh Gawd, do we have to do this AGAIN ?
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