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09-12-2021 10:31 AM
I just discovered the OTO Kim Gravel sweater I purchased during fashion days is an advanced order. This was never mentioned during the presentation so I have no clue when it will arrive. I understand the supply chain issues but the lack of transpancy is frustrating.
09-12-2021 10:42 AM
I watched Kim's show and wanted to order the dip dyed sweater - I don't know if you are refering to the sweater, but it had a special price for the show. I wasn't able to order even on the waitlist. I went back this morning to see if it's available, low and behold many of the sizes and colors are available. I don't know if it's advanced order, don't mind if it is. But, do you think they only have a few at the special price and then raise it back to regular price. The little flash pop up said 2,147 order today! Make me go , hmm. I do agree if it's advance order it needed to be clearly notified. Maybe alot have cancelled because it is an advanced order and they are frustrated also.
09-12-2021 11:26 AM
And now it's $10 more than the One Time Only price when it wasn't available.......funny, huh?
09-12-2021 11:57 AM
@KingstonsMom can shoppers cancel if an order is marked advanced?
I pay so little attention to the details because I am so determined not to buy any new clothes for at least another 6 months -- not here or anywhere else.
09-12-2021 12:00 PM
Yes, if an order is 'advance order' it can be cancelled, just like a 'waitlist' order.
09-12-2021 12:06 PM
@KingstonsMom so maybe the next day availability is because people cancelled after the special price ended. That's not funny at all - but it does say that if you order and cancel, it could cost someone else the special price.
if you owned the business, how would you choose to solve the problem?
09-12-2021 12:16 PM - edited 09-12-2021 12:18 PM
I was trying to say that many customers order a special price item in multiple sizes/colors in case it sells out, then change their mind after the sale price is over for anyone who missed them before they sold out.
There's nothing QVC can do to prevent this, the 'funny' part was towards customers who have a habit of doing this and they admit it on posts here.
09-12-2021 02:12 PM
09-12-2021 03:15 PM
09-12-2021 08:13 PM
I have a question...
I placed an order before the extended holiday return kicked in but it's an advanced order which won't ship until 9/20. So does that qualify the order for holiday returns? TIA
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