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Honored Contributor
Posts: 17,596
Registered: ‎03-10-2010

My online banking for paying bills,will not now except safari for doing so,told to download a another web browser,never heard of this being a problem with safari.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.
Esteemed Contributor
Posts: 6,113
Registered: ‎04-14-2013

If you are not using an up-to-date version, this can happen.  Not all programs are supported forever by web or application developers.

 

Check your settings for updates, or click on the apple at the top left and choose "about this mac".  That window will also lead you to "software updates", if there are any.

 

HTH

Cogito ergo sum
Honored Contributor
Posts: 11,661
Registered: ‎03-09-2010

Just curious...would you care to say which bank?

Respected Contributor
Posts: 3,152
Registered: ‎02-05-2018

@Sweetbay magnolia wrote:

If you are not using an up-to-date version, this can happen.  Not all programs are supported forever by web or application developers.

 

Check your settings for updates, or click on the apple at the top left and choose "about this mac".  That window will also lead you to "software updates", if there are any.

 

HTH


Yes, this. My father is dealing with something similar right now. His computer is out of date and can't handle updating the operating system, which is now no longer supported. He can't update his browsers, even if he wants to.

 

A bank can lock you out if you are using an unsupported browser because if it's no supported and a hacker finds a "hole" to exploit, that hole won't get patched and can compromise your personal data.

 

Try to update everything. And if you can't and don't want to buy a new computer, you can probably find a less expensive tablet, like a $35-50 Amazon Fire, with a new operating system and be able to do your banking that way.

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Honored Contributor
Posts: 16,181
Registered: ‎03-11-2010

I can no longer update my iPad so I don't use it to make purchase or any banking. Not Safe.

I use it for email, games & surfing the web when we are traveling.

If I need to make a purchase I can use DH's computer while we are on the road.

Honored Contributor
Posts: 11,661
Registered: ‎03-09-2010

@goldensrbest Oh, my!  I just remembered!  Didn't you have the MacBook issue late last week, followed by the Trackfone?  And now this!  You poor things!  But if things do "happen in threes" at least your "three" are hopefully over now and you can move on to no more electronics-related issues!!!!

Honored Contributor
Posts: 17,596
Registered: ‎03-10-2010

@Krimpette wrote:

Just curious...would you care to say which bank?


TD bank.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.
Honored Contributor
Posts: 17,596
Registered: ‎03-10-2010

@Krimpette wrote:

@goldensrbest Oh, my!  I just remembered!  Didn't you have the MacBook issue late last week, followed by the Trackfone?  And now this!  You poor things!  But if things do "happen in threes" at least your "three" are hopefully over now and you can move on to no more electronics-related issues!!!!


It comes in 3's!!!

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.
Honored Contributor
Posts: 17,596
Registered: ‎03-10-2010

It is not a update problem.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.
Honored Contributor
Posts: 17,596
Registered: ‎03-10-2010

I was given a tech to help ,on line from bank ,we went through everything he said to do, he said safari does this ,well still not working ,i was so very frustrated,i said i will keep trying, nothing ,had to call son he stopped over,long story ,but we got a lady that knew what she was talking about ,a tech ,i had to clear cookies,drives me nuts when you get this professional advice on things ,and they are wrong,so deep breath it is working,i need to go to bed!!!!!!!

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.