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09-21-2014 04:22 PM
I have CL saved in my favorites list and used to be able to go to the site all the time. Now when I try to pull it up, I get an error message that says "HTTP 403 Forbidden" and I cannot get into the site at all. Have any of you experienced a problem similar to this?
09-21-2014 04:35 PM
It's a common error, a problem with access to a server and can have numerous causes.
It's often just a corruption in the way your favorite/bookmark is trying to link to the website. The first thing to try, in troubleshooting this, would be to connect directly to the site without using your favorite/bookmark.
Go to the website directly: www.craigslist.org
If it connects properly, delete the old favorite/bookmark and save a new one now that you're on the website.
Another option would be connecting with a different browser to see if you get different results. If those two don't resolve the problem, there are other things to try.
I hope that helps, at least for starters.
09-21-2014 06:18 PM
thank you for responding, I have tried the first option and it did not work either. I have IE as my browser and thought that might be the problem, so I am going to try another browser and see if that helps. Thanks again!
09-21-2014 06:46 PM
Hi, 1mamaj! You're welcome. I should've also asked the basics, whether you've deleted cookies, cache, website data and quit and relaunched the browser. That could resolve the connection issue, too.
(I should add, I never use IE so if additional steps are needed perhaps some of the experienced IE users will add to the discussion or I can provide a link or two to some online troubleshooting tips.)
09-22-2014 10:01 AM
thanks again, dooBdoo; I downloaded google chrome and am able to get on CL with no problem. Funny thing, I can also get on there today with IE! Go figure.... Thank you so much for your help!
09-24-2014 05:50 PM
The universe is trying to tell you to avoid Craigslist.
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