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09-23-2014 12:08 PM
This might be something that QVC has to fix. I googled the error message you provided and found several different sites that stated something similar to this post from Knowledge eXchange:
"This is a tricky error to catch as it only affects people who have cookies over the allotted capacity. Some of your users might experience issues when their cookie size exceeds 8k or like in my case, some pages that set additional cookie value might push you over the limit. In the first scenario once the user has cookies that are over the limit they won’t be able to use the site any more while other users might access the same pages with no problem while their cookies are under the limit. In the second scenario only certain pages under certain conditions might cause the cookie size to go over the limit. In my case when I was exporting and then importing a site I got this error. It did not happen for those sites which had few posts but for a large site I ended up encountering this error. Under the untrained eye this seems like a random issue; At least you get the “400 Bad Request – Request header or Cookie too large” hint instead of a bogus error message. In this case the solution is to increase the buffer size not the number of buffers...."
You can send that link and text to QVC's support desk and maybe they will look into it. It's to their benefit to make sure that ALL users can access their site.
09-23-2014 12:22 PM
On 9/22/2014 happy housewife said:On 9/22/2014 DARING GREATLY said:I have issues quite frequently where it says Bad Request... Header too big for server. It isn't always, but at least once a week.
Thisn is what mine has been saying for about a week.
I also get this message frequently, I have cleared the cookies, but still get this message. Some days I can't even sign on to QVC, forums or my account. I did send a feedback message to QVC about it a few days ago.
09-23-2014 02:42 PM
See my post #20. One of you experiencing the issue should send it to them since I can't test it for them. Mine works fine. The problem seems to occur for only some users but I'm sure QVC wants their site to work for ALL users so they should be interested in the possible fix.
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