Electronics

[KJPA]

I'm curious if your DH has Chrome installed on his laptop? It would be interesting to install it on that laptop and see if you can get in fine? I'm thinking it has something to do with the version of Chrome used on the Chromebook itself?

I use Chrome for almost everything and never have trouble with QVC's site unless the site is down for everyone.

[kittymomNC]

I use Google Chrome but I never have a problem. I was using IE but I'm also on a 5-year old computer, and for some reason, I can't update Internet Explorer to version 8 or 9. So since it doesn't work well for a lot of things now, I just use Google Chrome.

[fancy pantsy]

i have a new laptop and i have been using chrome. suddenly (it seems) i do not have the access that i used to for the program guide. when i open it up, it looks like the graphics are all gone and the formatting is strange. it's really hard to read. anyone else ?

[HisElk]

I'm posting this from Chrome and having no problems.

[oceantown]

On 9/22/2014 fancy pantsy said:

i have a new laptop and i have been using chrome. suddenly (it seems) i do not have the access that i used to for the program guide. when i open it up, it looks like the graphics are all gone and the formatting is strange. it's really hard to read. anyone else ?

I am using chrome and the program guide looks perfect.

[oceantown]

On 9/22/2014 KJPA said:

I'm curious if your DH has Chrome installed on his laptop? It would be interesting to install it on that laptop and see if you can get in fine? I'm thinking it has something to do with the version of Chrome used on the Chromebook itself?

I use Chrome for almost everything and never have trouble with QVC's site unless the site is down for everyone.

I think this is a great idea. Try to use chrome on the laptop and see if it is OK.

Also, I am wondering if you need a chrome update. When I click on the far right side, the three little lines next to the address bar, then click on "about google chrome", it gives the version number and it should say "Google Chrome is up to date".

[NYC Susan]

On 9/22/2014 happy housewife said:

There was a previous discussion about chrome users not being able to access some items on the QVC website.Sometimes can't open the website at all. I called CS and they say it is fixed , when in reality , it is worse than before. When I want to use this site I have to get out DH's windows laptop (very heavy). Surely I am not alone in having problems with this.

I use Chrome exclusively, and haven't had any problems at all.

I just saw your post from 1:23 this afternoon when you said, "Right now I cannot even get the QVC site to open on Chrome - which may be why no one else who has this issue is here - they can't get online." I was actually reading the forums at that time. No problem getting on, no problem staying on, no problem seeing anything.

So it's not a universal Chrome problem, but likely something with your Chromebook.

[Black Cat Back]

I have issues quite frequently where it says Bad Request... Header too big for server. It isn't always, but at least once a week.

[151949]

On 9/22/2014 DARING GREATLY said:

I have issues quite frequently where it says Bad Request... Header too big for server. It isn't always, but at least once a week.

Thisn is what mine has been saying for about a week.

[151949]

Under my settings I was able to clean a lot of cookies etc out of the computer , which was good , but it did not resolve the issue with QVC. As this is the only site where this is happening I don't think it is my computer that is the issue.