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Esteemed Contributor
catter70
Posts: 5,683
Registered: ‎10-11-2017

firestick

‎07-05-2022 12:40 PM

I recently started to use a firestick and have issues with some channels having no audio or audio and video aren't synced. Is this normal? Anyway to fix?

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Trusted Contributor
Thats Me
Posts: 1,632
Registered: ‎03-09-2010

Re: firestick

‎07-05-2022 12:48 PM

Call Amazon for electronic device support. They have been great with help for the several fire stick issues I've had. 

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Trusted Contributor
Solar Is My Name
Posts: 1,197
Registered: ‎03-09-2010

Re: firestick

[ Edited ]

‎07-05-2022 03:19 PM - edited ‎07-05-2022 03:26 PM

Go to applications, manage installed apps, go to videos, force stop, clear data (don't worry, because you will lose nothing), restart your device, then soon after all will come back and your audio should play all right. 

 

-Solar Smiley Happy

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Regular Contributor
Drewps5co0tt
Posts: 228
Registered: ‎04-23-2010

Re: firestick

‎07-23-2022 06:29 PM

Return it!  Amazon's hardware is total cheap, junk!  Get an Apple TV, you will never look back.  You get what you pay for.

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