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Esteemed Contributor
Posts: 5,683
Registered: ‎10-11-2017

I recently started to use a firestick and have issues with some channels having no audio or audio and video aren't synced. Is this normal? Anyway to fix?

Trusted Contributor
Posts: 1,632
Registered: ‎03-09-2010

Call Amazon for electronic device support. They have been great with help for the several fire stick issues I've had. 

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Trusted Contributor
Posts: 1,197
Registered: ‎03-09-2010

Go to applications, manage installed apps, go to videos, force stop, clear data (don't worry, because you will lose nothing), restart your device, then soon after all will come back and your audio should play all right. 

 

-Solar Smiley Happy

Regular Contributor
Posts: 228
Registered: ‎04-23-2010

Return it!  Amazon's hardware is total cheap, junk!  Get an Apple TV, you will never look back.  You get what you pay for.