Electronics

[lindsayrae155]

Has anyone else purchased the xbox 1 bundle and the game system started messing up? I want everyone to know that I am trying to exchange the xbox I purchased for my husband right before christmas as it freezes and we have to uninstall and reinstall netflix daily! When I contacted customer service they said there isn't anything they can do. I am very upset and I have it on a payment plan and its  not even paid off yet and QVC is refusing to exchange it!!!!!!!

[GCR18]

Have you checked into the manufacturer warranty?

[Nuttmeg]

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@lindsayrae155 wrote:

Has anyone else purchased the xbox 1 bundle and the game system started messing up? I want everyone to know that I am trying to exchange the xbox I purchased for my husband right before christmas as it freezes and we have to uninstall and reinstall netflix daily! When I contacted customer service they said there isn't anything they can do. I am very upset and I have it on a payment plan and its  not even paid off yet and QVC is refusing to exchange it!!!!!!!

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You have 30 days or the end of January to return an item brought for Christmas. You need to go to Microsoft

https://support.xbox.com/en-US/xbox-360/apps/netflix-on-xbox-info

[lindsayrae155]

I do need to contact Microsoft about it.... thanks for the great Idea!