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Trusted Contributor
Posts: 1,085
Registered: ‎03-10-2010

Anyone having trouble logging in? Tried this A.M. Kindle help couldn't figure out the problem. They passed me off to Zynga. Emailed them my problem and 8 hrs. later still waiting for an answer.

Jamma

Honored Contributor
Posts: 14,999
Registered: ‎03-15-2014

Playing Scrabble until they figure it out.

Super Contributor
Posts: 483
Registered: ‎03-13-2010
I play WWF on my Nook tablet. A few months ago they notified me of a new app. I stuck with the old one, but check if you need an update or new app on Kindle.
Respected Contributor
Posts: 3,784
Registered: ‎03-14-2010

I love WWF. I have 4 Kindles (don't ask, LOL).

8.9" Kindle HD-Game partially loads, this started a few days ago. I am logged on though.

8.9" Kindle HDX-I can log on, but the game partially loads. If I get out and come back in, then I get a totally black screen with no game.

On my 7" HD and my 7" HDX, I can play as usual.

WWF works fine on my Android phone.

I called Amazon I think Oct. 23rd. They connected me to their app dept. Their app dept. was suppose to get back with me. I haven't heard from anyone and it is now Nov. 3rd. I would like to get mine going again also.

I know this is no help, but at least you know you aren't alone.

Respected Contributor
Posts: 3,784
Registered: ‎03-14-2010

I forgot to mention that I did remove the app and put it back on several times. I also cleaned my cache. Nothing helps.

Amazon made sure I had the newest version too.

Trusted Contributor
Posts: 1,085
Registered: ‎03-10-2010

Thanks ladies I tried everything. I'm going to get frustrated with level 168 in Candy Crush now.

Jamma

Respected Contributor
Posts: 3,784
Registered: ‎03-14-2010

Try it again! I just now got mine to work after about 10 days of not working! Woohoo!!! Maybe they did an update.

I did a sync. Then I restarted both of my 8.9"" Kindles and WWF works fine now. Hope yours works.

Trusted Contributor
Posts: 1,085
Registered: ‎03-10-2010
On 11/3/2014 mima said:

Try it again! I just now got mine to work after about 10 days of not working! Woohoo!!! Maybe they did an update.

I did a sync. Then I restarted both of my 8.9"" Kindles and WWF works fine now. Hope yours works.

What do you mean by sync?
Respected Contributor
Posts: 3,784
Registered: ‎03-14-2010
On 11/3/2014 JAMMA said:
On 11/3/2014 mima said:

Try it again! I just now got mine to work after about 10 days of not working! Woohoo!!! Maybe they did an update.

I did a sync. Then I restarted both of my 8.9" Kindles and WWF works fine now. Hope yours works.

What do you mean by sync?

Swipe down from the top and touch the sync button. Then restart your Kindle. This is what I did before and it didn't work. This time it did. I don't know if the "sync" had anything to do with fixing it, but it can't hurt. Sync just means it connects with Amazon to put anything on it that should be. I "kind" of know what I'm talking about. LOL

Might be a fluke, but they did an update of some sort because mine works now. It has been down since Oct. 23 for me.

Trusted Contributor
Posts: 1,085
Registered: ‎03-10-2010
Thanks so much mima I got it. Jamma