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‎11-03-2014 05:55 PM
Anyone having trouble logging in? Tried this A.M. Kindle help couldn't figure out the problem. They passed me off to Zynga. Emailed them my problem and 8 hrs. later still waiting for an answer.
Jamma
‎11-03-2014 07:03 PM
Playing Scrabble until they figure it out.
‎11-03-2014 07:18 PM
‎11-03-2014 07:18 PM
I love WWF. I have 4 Kindles (don't ask, LOL).
8.9" Kindle HD-Game partially loads, this started a few days ago. I am logged on though.
8.9" Kindle HDX-I can log on, but the game partially loads. If I get out and come back in, then I get a totally black screen with no game.
On my 7" HD and my 7" HDX, I can play as usual.
WWF works fine on my Android phone.
I called Amazon I think Oct. 23rd. They connected me to their app dept. Their app dept. was suppose to get back with me. I haven't heard from anyone and it is now Nov. 3rd. I would like to get mine going again also.
I know this is no help, but at least you know you aren't alone.
‎11-03-2014 07:19 PM
I forgot to mention that I did remove the app and put it back on several times. I also cleaned my cache. Nothing helps.
Amazon made sure I had the newest version too.
‎11-03-2014 07:33 PM
Thanks ladies I tried everything. I'm going to get frustrated with level 168 in Candy Crush now.
Jamma
‎11-03-2014 08:25 PM
Try it again! I just now got mine to work after about 10 days of not working! Woohoo!!! Maybe they did an update.
I did a sync. Then I restarted both of my 8.9"" Kindles and WWF works fine now. Hope yours works.
‎11-03-2014 08:48 PM
On 11/3/2014 mima said:What do you mean by sync?Try it again! I just now got mine to work after about 10 days of not working! Woohoo!!! Maybe they did an update.
I did a sync. Then I restarted both of my 8.9"" Kindles and WWF works fine now. Hope yours works.
‎11-03-2014 09:09 PM
On 11/3/2014 JAMMA said:On 11/3/2014 mima said:What do you mean by sync?Try it again! I just now got mine to work after about 10 days of not working! Woohoo!!! Maybe they did an update.
I did a sync. Then I restarted both of my 8.9" Kindles and WWF works fine now. Hope yours works.
Swipe down from the top and touch the sync button. Then restart your Kindle. This is what I did before and it didn't work. This time it did. I don't know if the "sync" had anything to do with fixing it, but it can't hurt. Sync just means it connects with Amazon to put anything on it that should be. I "kind" of know what I'm talking about. LOL
Might be a fluke, but they did an update of some sort because mine works now. It has been down since Oct. 23 for me.
‎11-04-2014 03:02 AM
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